Solved

I have changed phones and am not able to setup microsoft authenticator on the new one.Please reset the MFA Access so that I can set up the authenticator again.

I can not update (push) the existing timeseries by client.time_series.data.insert() method.data_points = [{'timestamp':pd.to_datetime(df5.index[i]).timestamp()*1000,'value':df5['My Feature'].iloc[i]} for i in range(len(df5))]client.time_series.data.insert(data_points, external_id=external_id_feature)The way I followed is : trim the specific date-range, insert the timeseries.Is there any standard way to update the existing time-series ??

i have an instance which has a property called alarmcodewhat i want to do is to filter the instance with multiple value of alarmcode.the alarm code is reference to another instance  in Sql if i need to do this is like alarmcode in (‘a’,’b’’,’c’)

Hi, I am on the CDF Fundamentals learning path and is currently on the “Events Transformation” section. I am trying to create a data set named “FirstnameBirthyear-IFSDB”. I do not see an attached dataset at the bottom of the page, do I use the same dataset (assets CSV file) as before? The external ID for the new IFSDB dataset is 8667716811777202.Thanks!

Hi,I’m going through the steps for the course “CDF Fundamentals”, and stuck onWorking with CDF: Integrate → Asset transformation → Switch to SQL editor (enter code). Initially I was able to enter the code with no problem, and replaced all my data “Stacey1994”.. in all the applicable places. When the error occurred for the first time, I refreshed the page and tried to repeat the steps, but when I got to the “For NULL values on updates: Keep existing values (Default)”, the error message below keeps popping up.   Thanks, Stacey 

Hi Team,I'm facing a problem when doing two-step authentication at: https://fusion.cognite.comI'm using cognite-learn as a domain name, using my registered Cognite account. However, when I try to authenticate, I choose my account, a verification code (two-digit number) for approval via Microsoft Authenticator is generated but it's not being sent to my mobile device Microsoft Authenticator App.I've tried other authentication options, cleared the browser cache and cookies, restarted the mobile device where MS Authenticator is located and checked if the app is updated to the latest version. MS Authenticator is working correctly with the other accounts I have and I didn't have this problem when I was doing the CDF Fundamentals training steps.Could someone please help with this?

I am developing a what-if tool for a client. I have trained my model to use it as pickle. Can someone please guide me, how to use / add pickle in ‘cognite  - streamlit’??Also, can I add ‘requirements.txt’ for my specific requirements??

Hi,Can I have access to this feature on my CDF project “geir”, org “cog-geir”?Geir

Hello,I am a new member at DataMosaix. After uploading test time series data to the DataMosaix Cloud, I can’t find out the menu or option to delete the uploaded test data.Could you please guide me on how to delete the data from the cloud? Thank you!

Hello,I am exploring the possibility of integrating Azure Key Vault to securely manage credentials for Cognite extractors during deployments in production. Specifically, I would like to know:Is it possible to configure Cognite extractors (e.g., DB, Files, OPCUA, SAP, and PI) to fetch credentials directly from Azure Key Vault? Are there any official guidelines or examples for securely using Key Vaults with extractors? Can we specify Key Vault references in the extractor's configuration file?Our goal is to ensure that sensitive credentials remain secure and are not hardcoded in configuration files during deployments. Is this feasible right now?

I am trying to get a count of all instances in a view that have been updated since a point in time.  When using the /models/instances/list api call, I am able to filter LastUpdatedTime with     'filter': {        'range': {            'property': ['edge', 'lastUpdatedTime'],            'gt' : '2007-01-01T00:00:00+00:00'        } However when I try to use this filter method in the /models/instances/aggregate api call, I am getting a 400 error. I have tried different permutations of what the correct property string lastUpdatedTime is without success. Any ideas? I am able to filter by properties defined in the datamodel, but as I understand it LastUpdatedTime is not the same as a normal property

Hi.I want to try out the AI feature in jupyter notebooks, and keep getting an error message that doesn't help much. Even with the most basic prompt I could think of, the response is "something went wrong, please try again". Any idea what may be causing this? 

Hello,We are currently facing issues when trying to connect CDF to Power BI. We have already granted all the necessary permissions according to the official documentation, but we are encountering the following problems: Connection via Username and Password: Although Power BI lists the objects successfully, we are unable to visualize their content. It results in the following error:   Connection via API Key: The authentication screen in Power BI prompts us to enter the API key. However, when we provide the key, it is marked as invalid. Here we can see the CDF objects but not the data itself.   Is there a step-by-step guide to correctly configure and use the API key for authenticating in Power BI? Could you provide some clarification on whether there are any additional organizational settings that could be causing these errors during authentication?Any insights or guidance on resolving this issue would be greatly appreciated.

Our project has used the standard logging module for displaying information, warnings and errors in the Cognite Function log interface. This has worked on the Google tenant of our CDF (despite the warning in the docs), but no logs are shown in our new Azure tenant.Do we need to update our code to a different module, or write our own logger class? Or will the logging module be compatible?

Hi,Apparently I lost the account in the authenticator app while not changing phones. How do I get this back? Due to this I am also not able to access the sharepoint site to exchange files with Cognite.Regards,Ramon

Hi everyone, one question:Does DB Extractor run on Windows 11?So far it hasn't worked for me

These overlap, this causes problems. The ”Open in canvas” box overlaps and blocks some of the annotations. 

Hello everyone in the community, question:I have a lot of files and I want to organize them by type and take advantage of the functionality of creating categories.I created the manual category for the photo file as metadata, but the "folder" or category is not visible, what am I missing?help   

Hi guys, I’m facing an issue while trying to populate a data model and create a hierarchy of assets. Despite following the steps outlined in the microlearning materials step-by-step, I am unable to visualize the asset hierarchy in the data model.It appears that the hierarchy is not being created, even though the process runs without errors.For reference, I have attached the transformation I used to populate the data model.I created the space "DnI-Assets” and the target was the Cognite Core model and Cognite Assets.I can see those assets within the data model > Cognite Core > Cognite Assets instances. But not the Hierarchy itself.  I'd like to see the assets hierarchy and the graph views. Any idea how to solve this? Best regards,Daniel

What is the limitation of objects you can add to a Canvas? I started seeing performance issues when I had ~10 documents in a Canvas. Is this expected behavior? What is the recommendation for Canvas size?

Hello! What is the difference between a “line” and a “connection” on Canvas? 

Hi,I tried to look for a solution, but cannot find one that is related to Sequence extraction using SDK.May I know do we have an option to filter the sequence data by the Timestamp or date? As far as I know, we can only filter the sequence data by id, externalId, start row index and end row index. I need to retrieve data from Sequence based on the Date Range. Anyone knows how to do that? Thanks. Regards,Sharizan

Hi,I am trying to set the is-step parameter of a timeseries a tag that I am reading from a ThingWorx Kepware Server OPC UA server to true.I am using the config.example.yml that comes with the OPC UA Extractor installation and the following document as references: https://docs.cognite.com/pt/cdf/integration/guides/extraction/configuration/opcua#-custom-numeric-typesThe source tag has a Long data type in the OPC Server (no decimal digits). It is increasing from 0 to 100 in a increment of 1 updating every 5 seconds.I created a very simple yml (attached) containing only the tag that I want to read. It is a working file, meaning that I can see data flowing to the cloud, but the step property does not change to true. What could be missing?Thanks.

Does Cognite AI search multiple documents when you ask a question, or does it stop as soon as it finds an answer?When I selected multiple documents in Canvas and asked AI a question about them, it seemed to only give me answers from one of the documents. 

I have changed my mobile phone as last one is lost. Trying to set up microsoft authenticator in order to use cognite tool but not able to set authenticator. Please help on this.