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Greetings,I was testing out the new Document Parser. Sometimes I would have a response saying the following: We had trouble parsing your documentOur team has been notified and will look into the issue. If you get stuck, contact support for help. Occasionally, I would get a successful parse, but I also get these failed parse jobs. I am unsure of the cause of the failure or whether the failure is preventable on the client side. I was wondering if someone could provide insight as to why the failure might be occurring.Thanks,Gabriel

Hi all,I have a question regarding the use of nested attributes from linked objects when defining indexes.In my model, I have an object Cement that has a direct link to another object called ScenarioContent.I would like to use the attribute ScenarioContent.Type as part of the index on the Cement object.This is particularly useful, because I use views that filter Cement instances based on ScenarioContent.Type. For example, to expose only planned scenarios, I use the following rawFilter in a view:@view(  rawFilter: {    nested: {      scope: ["Cement", "ScenarioContent"]      filter: {        equals: {          property: ["ScenarioContent", "Type"]          value: "PLANNED"        }      }    }  }) Question:Can I use this nested attribute (ScenarioContent.Type) in the index definition of Cement?If this is not currently supported, is there a recommended alternative to support performant queries on this kind of filter?

Hi! I’m the scrum coordinator for NOVA Chemical’s SMM Team. I have some customization inquiries on behalf of the team:Customization to unlock Canvas by creator Advanced Markups: Cloud Shaped Comment/ Markup Canvas size selector (print all in one size) Cognite Stamp Function enhancement: The stamp and connector from P&ID to an Icon on Photo doesn't lock and freeze to the icons and stamp icon and equipment on P&ID Maintain Layouts saving column sequencesSince the ask is that we submit them here and provide a prioritized list, I will follow up with Ahmed/ Moe to provide the list.Thanks!Sophie Garcia

Hi, I did run transformation of assets and it worked first time successfully but today when I had a look, found a failed run and looking at logs, it says below error: Request with id 0b54c004-c667-9eab-a8c3-0a0047128fe1 to https://westeurope-1.cognitedata.com/api/v1/projects/cdf-ABCD/models/instances failed with status 400: Duplicate node externalIds for space 'icapi_dm_space' present in request: OSPRFIDRTO109:off_spec. Any idea how to fix this? and what is this error actually? 

Hi Community,I am using a toolkit and I am doing some transformation from RAW to the Data Model. From the Documentation Online, I only see example on how to apply the toolkit transformation to legacy tables (assets, events, timeseries,etc)This is sample of transformation format for toolkit:  Anyone know what is the configuration if we want to transform to Data Model? How to apply the space name and external id? Thank you.

I am locked out of MFA on my Microsoft Authenticator app. How can I reset this? 

Hi everyone,I'm currently using a nested filter in my view, and everything seems to work correctly — except in the tabular view.Here’s what I observe:In the tabular interface, the table shows 0 objects. However, when I click into the table, I can actually see that the instances are present.  Below is an example of the nested filter I’m using:Below is an example of the nested filter I’m using:@view( rawFilter: { and: [ { nested: { scope: ["Cement", "ScenarioContent"] filter: { equals: { property: ["ScenarioContent", "Type"] value: "PLANNED" } } } }, { nested: { scope: ["Cement", "ScenarioContent"] filter: { equals: { property: ["ScenarioContent", "IsLast"] value: true } } } } ]When checking the request, I see the following error:{ "errors": [ { "message": "Client r

Hi Hub, We have some backend code running as a Github Action that fetches events using `clients.events.list` over a period of 1 year. The fetching is of course chunked into smaller time frames to avoid memory overload. This has worked just fine until recently where we are frequently encountering aCogniteReadTimeouterror, which can be traced back to the following HTTP request error:requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='az-ams-sp-002.cognitedata.com', port=443): Read timed out. (read timeout=30)The error occurs inconsistently and not necessarily at the same point in time of the workflow run. Have there been any recent changes/restrictions in the Cognite SDK that could explain the cause of the issue? As mentioned, some weeks ago the workflow succeeded without problems. For additional context, we are using multiple threads to fetch events in parallel over metadata, for events within same time interval. Also, we use multiple cores to parallelize fetching and subsequent

¿HOW COGNITE DATA FUSION HELP US TO IMPROVE THE ENEERGY EFFICIENCY IN AN INDUSTRIAL PROCESS?

I noticed a few misses / potential improvements in the alerts & monitoring section of Cognite charts - Was wondering if anybody else had similar experiences?Email alerts always come in UTC (Considering we are based out of India, we may miss important alerts because of this). Let's say I have an Asset where I have generated a chart (in our case a particular well from a particular lift type showing critical parameters). A filter-based option where I can just switch Wells showing - using the same parameters as tagged before.

Hi,I would like to ask if Cognite Maintain or CDF can show the available bill of materials on equipment in the source system(for eg. in SAP).For example if technician can view the BoM on P&ID and the most frequently consumed materials on equipment, e.g compressor. 

Hi Community,I am havng an issue where I tried to use the Cognite-Extractor-Manager (cogex) for custom extractor development.I just install and create new project using cogex init. When i tried to run using "poetry run test_extractor", it returned below error:  Also having another error when executing the "cogex build” command: Anyone having the same issue?Tools:python == 3.11.9cognite-extractor-manager == 2.0.0

We use DB Exctractor to push data from MSSQL Database to RAW, but have run into a problem.Over time the raw table grows much larger than the Database table and this is due to rows that are deleted in database will not be deleted in RAW. How can I set up the config yaml for db extractor to also handle rows that are deleted in database?  

Is there a limit on the number of characters for String data that can be stored in a Timeseries?I would like to manage a JSON file that defines the configuration values of a certain system in CDF. Since the JSON file will be changed frequently and I also want to check the historical configuration records, I am considering defining it as a string timeseries and storing the JSON string in data point.However, if there is a character limit, it would restrict the size of the JSON string that can be stored, so I would like to confirm the specifications. As far as I have searched, there is no mention of this in the documentation.

Hi, I have moved to a new handset and require an MFA reset, is someone able to help please? Thank you!

Hi,When deploying functions through the OIDC pipeline with github actions, it fails on pre-commit:As I understand, this change has not been communicated clearly enough. Looks like the actions/cache package needs an update. Will the OICD github repo be updated? I know that the CDF toolkit may be the preferred way (we are migrating over to that shortly), but in the meantime we need this pipeline up and running. As I am not experienced in building packages, can someone guide me in the right directions regarding updating the package? Looks like the workflows needs to be updated to version 4 for the actions/cache to be supported again

Hi, I have been trying to use the sync API to try and pull changes from a data model - specifically node instances from a view. When testing, some fields within a view was changed / updated but I was not able to pull anything new using the sync API. This was after I created a baseline of the full dataset using the Query endpoint.The sync endpoint did work when new nodes were added to the view, it would only pull the new row, so I think my query is correct. Is there some sort of parameter to turn on / other way to use the sync API to retrieve changes and new additions to instances?

What is the maximum numbers of the rows supported in cognite staging tables

I have created one dataset but not showing in Restrict access to the transformation dropdown

Greetings. I wanted to reach out in this Document Parser [Early Adopter] group to request access to the Document Parser Tool in our Project. I was hoping to test the tool for a business use case. Additionally, the documentation explains using the Document Parser on data ingested in the DMS. Will this tool also be available for data ingested in an asset-centric model? Thanks,Gabriel

Reporting as requested. The system seems very unresponsive SQL Transformations internal error. Please report this error to Cognite. Query job ID: a3b2004a-0b5f-4e43-82bd-c396c3bf1a7d | code: 400 | X-Request-ID: 2dd10804-d4c6-9cce-b35c-a1b8af8574c1

Hi, As mentioned below, which group to sign up for early adopters of DirectQuery in Power BI? https://docs.cognite.com/cdf/dashboards/guides/powerbi/dq_whyI can’t find relevant group from what I see from here https://hub.cognite.com/groupsAny tips ? :)Thanks, 

We have customers using InfluxDB as a local on-prem storage mechanism. What’s the best extractor to use to push this data to CDF? I’ve heard OPC-UA is the way to do it, but what I find online are ways to store OPC-UA data into Influx, but not ways to get InfluxDB data into a OPC-UA server so I could use the OPC-UA extractor to get it into CDF.

Our team is handling 3D models in various file formats and applying colors to different models before importing them into CDF. Additionally, we are applying textures to models using Navisworks Simulate and exporting them in .nwd or .fbx formats. All related files are zipped before uploading them in CDF.According to the Cognite 3D documentation, this should be possible. However, when we import the models, the colors do not appear as expected. Could you provide guidance on the correct procedure to ensure that colors and textures are retained? Is there a specific workflow or setting we should follow?

Hi Just wondering if CDF extractors/connectors has a support to fetch DFOS data, say for example to measure temperature along the line. Access may perhaps be through the third party SDK or a native connector. Also interesting would be how such high frequency data can be modelled in CDF core and solution models correctly. Any pointers would be of great help!  RegardsAlex