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Hi everyone,I'm currently taking the "Introduction to CDF & Grafana" course on the Academy, but I've hit a roadblock due to a mismatch between the tutorial videos and the current UI. It looks like the Grafana UI and the underlying Cognite plugin have changed significantly since the course videos were recorded, and I'm stuck trying to plot my data.Here is a breakdown of my current setup and where I am getting blocked:Current Setup & Connection Course Reference: Introduction to CDF & Grafana (specifically the hands-on video tutorials for dashboard creation). Connection Status: The connection to the CDF database (cognitedata-datasource) is active and successfully authenticated. The IssueThe updated UI dropdowns now primarily expose modern Data Modeling spaces (such as CogniteTimeSeries (cdf_cdm) v1, CogniteExtractorTimeSeries, etc.).Because the UI seems locked into searching within these specific, unmapped modeling spaces, I cannot retrieve my classic data: I've tried search

Hi, i am following the CDF Fundamentals course and I am not getting the same as the course material says. Please help me out. The attached is what I get

When opening the “Ask Assistant” the navigation bar disappears, this seems like a bug. I for one would like to have both at the same time. 

I’m getting the below error details when trying to access a new sandbox environment that has been setup.  What details do I need to share w/my team to unblock access?Your network administrator has blocked accessExternal access is blocked by policy. Contact your IT department for access. Troubleshooting detailsIf you contact your administrator, send this info to them.Copy info to clipboardRequest Id: f3b6e072-9289-427c-97e4-766a40af0700Correlation Id: e24e2dc7-9a3a-488c-92a3-fb333dc35281Timestamp: 2026-06-01T21:34:21ZMessage: AADSTS500021: Access to 'XXXXXXXX' tenant is denied. App name: Cognite Data FusionDevice platform: Windows 10Device state: UnregisteredIP address: 35.199.59.75Signed in as: XXXXXXXXXXFlag sign-in errors for review: Enable flaggingIf you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

Hi experts, In order to decide whether to use an aggregation strategy (or no aggregation at all), I need to know the number of data points between two timestamps without aggregation (server-side calculation). I’m looking for this code of call :client.time_series.data.count(external_id=<str>, start=<int | datetime>, end=<int | datetime>) -> intI'm trying to avoid having to perform a granularity calculation Thanks !Regards,Pierre

We have an issue in our production system that influence many users. We have a app using JavaScript SDK where requests to the Group API times out.  Can you please trace one of the request timing out: 492e1fee-234e-95eb-b371-8a11870708e8 

On a user.Group.yaml file we are able to set specific ids to certain capabilities, such as datasets:  - datasetsAcl: actions: - READ scope: idScope: ids: - datasetId1 - datasetId2 Are we able to also do this for agents via agentsAcl run? I couldn’t find anything specifying it in the documentation and the assistant claimed it was not possible. I wanted to double check here if someone knew more about this.

I have 4 views that implement CogniteAsset. When clicking on an instance and heading over to the properties tab, there are four properties there:Asset class Name Asset class Description Asset class External Id Asset class SpaceThese are visible for 3 of the 4 views. Looking at the propertyLayout, I did not see any reference to an asset class in a view where they are visible, and neither in a view where they are hidden. I’ve tried adding the following to the PropertyLayout section of views where they are visible in the UI:- property: assetClass  hidden: true But it did not help. What is the factor that determine whether these are visible or not? 

I have my stored data in PI , I want to extract this data into CDF by cognite PI Extractor..for that how would I find tenant id, client id and all

Zendesk not working on MFA can you reset. The popup or the code doesn’t work in my MS auth app

I am having the same issue while running the querySELECTconcat('Anshul1994',loc) as externalId,IF(parent_loc='' OR parent_loc IS NULL, '', concat('Anshul1994',parent_loc)) AS parentExternalId,CAST(lastUpdatedTime AS STRING) AS name,to_metadata(*) AS metadata,description AS description,7836510854795177 AS dataSetIdFROM `Anshul1994`.assets

 When defining both data-model time-series nodes and DatapointSubscriptions on those nodes, cdf publish fails, because the data being subscribed to does not yet exist in CDF. This means we have to first push the .node.yaml files, allow the CI/CD pipeline to run, and then push the subscriptions. This does not work however because the moment both changes exist in dev at the same time, and we move it over to the next branch, the project won’t deploy. Does the toolkit somehow support defining data-model time-series and subscriptions on those time-series on the same deployment, or can it be implemented that nodes are published before subscriptions are made? ╭─ Deploy summary (dry run) ─────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────────╮│

Under the admin panel, in “Access Management” you are able to modify a group to provide them capabilities to access the new Flows apps, e.g., “apphosting”. By adding the read and run capabilities we have confirmed it is possible for users with these to see and run the apps.We want to replicate this in the infrastructure code, and have attempted to add “apphostingAcl” with actions for - apphostingAcl: actions: - READ - RUN scope: all: {} However, when attempting to deploy this to a project:cdf deploy $(pwd)/build-qaThe following error is received for the commandAPI error: Request failed with status code 400: Unknown field name:`apphostingAcl` at items.capabilities[15].?.The request body and response has been written todeploy_logs_2026-06-04/2026-06-04T06_49_09.086412+00_00.json for debuggingpurposes. When attempting to consult the documentation, I could not find a reference for this. So is this currently possible in

Hi Team,We are currently exploring migration of our existing content to use Flexible Data Modeling in CDF, and we are facing some challenges while configuring the OPC UA Extractor.At the moment, we are still pointing the extractor to the traditional Asset-Centric Time Series (dataset-based approach) and then transforming the data into our Data Model types afterward. However, we would like to ingest data directly into a view that implements the CogniteTimeSeries type.We would appreciate your guidance on the following: Do you have any example .yml configuration for the OPC UA Extractor that ingests data directly into a view implementing CogniteTimeSeries? Are there any best practices or recommended approaches for this setup? Is the following documentation the correct reference for this use case?https://docs.cognite.com/cdf/integration/guides/extraction/configuration/opcua#data-models Additionally, we are also evaluating OPC Events ingestion: Should OPC Events be modeled using Cognite

The documentation link takes me to a 404 page: 

Help! I am currently facing an issue where the dataset data type is set as string = true, whereas it should be false (numeric). As a result, the chart is not displaying any data due to the field being treated as a string.However, when I download the dataset as a CSV file, the data is present. Could you advise if there is a quick fix on your side to convert the data type from string to numeric?  

I am currently facing an issue where the dataset data type is set as string = true, whereas it should be false (numeric). As a result, the chart is not displaying any data due to the field being treated as a string.However, when I download the dataset as a CSV file, the data is present. Could you advise if there is a quick fix on your side to convert the data type from string to numeric?  

Is it possible to remove a Flow App from a Cognite cluster after it has already been deployed?

Hi,We're using the Cognite DB extractor (version 3.9.2) with a MongoDB database (Azure Cosmos DB via the MongoDB API) and are trying to set up incremental loading.The documentation for mongodb (https://docs.cognite.com/cdf/integration/guides/extraction/configuration/db#databases.mongodb) doesn't mention the use of start_at and incremental_field but after testing them and looking at the debug logs, we can see the extractor sends the {start_at} placeholder literally without substituting the state value. My questions are:    1. Is start_at substitution supported at all for MongoDB JSON queries, or is it SQL-only?    2. If incremental loading is not supported for MongoDB, is there a recommended workaround?Thanks.

In the Charts chapter, question 7 and 8 in the quiz asks for some reference values that I cannot understand can be correct. The quiz asks for number of  threshold events and durations within a specific timeframe: From the Data quality use case, how many gaps / events have been detected in Temp in: Gaps detection calculation during the following period: Jun 9, 2022 (9:00) - Jun 10, 2022 (9:00), Type: Between Min & Max of 1? However, none of the alternatives match the resulting dataset I see in Charts. I am a new learner, so perhaps a mistake somewhere, but I have checked multiple times and cannot see any error on my part. Is it only me? Or is there a mismatch in the data? Kind regardsJohannes 

How does asset hierarchy work in CDF?

How are .nwd and .lfa files rendered in Cognite Reveal? Does CDF already convert .nwd and .lfa files in a lossless way, without losing any node or asset metadata? Is is converted to .glb/.gltf file types as conversion output?What happens if we use raw Three.js instead? How can we work with .nwd files in that case? Three.js doesn’t support .nwd files directly, right?Is it necessary to convert them to .fbx or .obj formats? Wouldn’t that result in a lossy conversion, potentially causing loss of metadata, asset hierarchy, or textures? How do we use .nwd and .lfa files for show warnings or overlays? 

I follow the Docments for binding files in CDF(client.files.upload_content)After uploading, AtlasAI is indeed able to use the content.However, this file seems to be a chunked TXT document generated from the customer document. I believe this TXT file should follow a certain structure, but I could not find any documentation describing the expected text content structure in the help docs.Is this an industry-standard format, or is the file_content structure arbitrary?It seems that the completeness and quality of the chunk file directly determine the upper limit of AtlasAI’s intelligence and response quality. 

When we’ve tried to update to python sdk v8 we get a 400 validation issue when we try to create a container.We’re currently using v7.92.0, where we have no problems. We’ve tested versions v8.0.7 and v8.2.0.client.config.api_subversion is ‘20230101’ for both 7.92.0 and 8.2.0.Here is an example of a request that fails with: Unexpected field - items[0].properties..constraintState.constraintState seems to be a new property for v8 of the api.ContainerApply( space="Space", external_id="Comp", name="Comp", used_for="node", properties={ "manufacturer_name": ContainerProperty( type=Text(), nullable=True, ) })I notice also that the CDF Jupyter notebook in browser is still on v7.92.0. Is there potentially any other issues preventing an upgrade to v8? Best RegardsDaniel Rasmussen

When hovering over the dropdown, the legends are lingering making it hard to find and click on correct time series. Happens when creating calculations in Charts.