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Committed ⭐️⭐️
March 19, 2025
Solved

Reset MFA Access

  • March 19, 2025
  • 3 replies
  • 93 views

I just have a new phone and I'm facing an issue with the Authenticator App. Please reset the MFA Access so that I can set up the authenticator again.

 

Regards

    Best answer by Prashant Chauhan

    @jdavidm You can raise a request via zendesk for resetting you MFA authentication.

    3 replies

    Practitioner ⭐️⭐️⭐️
    March 19, 2025

    @jdavidm You can raise a request via zendesk for resetting you MFA authentication.

    Practitioner ⭐️⭐️⭐️
    March 19, 2025

    @jdavidm Here is the link for creating a zendesk ticket https://cognite.zendesk.com

    jdavidmAuthor
    Committed ⭐️⭐️
    March 19, 2025

    Hi ​@Prashant Chauhan 

     

    Thanks for the help.