Product User Community

This year the SAP equipment numbers have changed, also in the technical ID description was changed and some extra description was added. Is it possible to add an extra SAP ID number in which way same asset hierarchy can be maintained?

Hello team, we are facing issue in updating the state table with DB extractor. The windows service that runs for DB extractor is working fine. However, with the python script, when we try to update the state table, it is not working as expected. Attached is the config file for reference.Context:We have a configuration YAML file with 10 queries (attached here as .docx), which operates in continuous mode and includes cron schedules. The DB extractor is running as a Windows service. Additionally, we've written a Python script that is scheduled to run once a day and attempts to change the 'high' value for certain rows in the state table. When we run the Python script, it executes successfully, and the rows are modified as expected. However, the continuously running Windows service appears to modify the state rows as well. Could you please confirm if the data in the state table is being cached? Or is it not acceptable for two processes (the Windows service and the Python script) to update t

I have changed phones and am not able to setup microsoft authenticator on the new one.Please reset the MFA Access so that I can set up the authenticator again.

Is there a recommended approach for using YAML configurations to automate the creation of spaces, containers, views, and data models in Cognite Data Fusion? How can we incorporate customizable parameters (e.g., space names, descriptions, and container properties) in the YAML files to make the process more flexible?Example YAML configuration for containers:containers: - name: "example_container_1" description: "First sample container" external_id: "example_container_1_id" properties: name: type: "Text" nullable: false parent: type: "DirectRelation" nullable: true isValid: type: "Boolean" nullable: true indexes: - index_name: "entity_name" type: "BTree" properties: ["name"] - name: "example_container_2" description: "Second sample container" external_id: "example_container_2_id" properties: identifier: type: "Text" nullable: false indexes: - index_name: "identifie

We have observed that of late a particular graphl query with filter use to work earlier and its not working now.Basically below graphql use to work earlier -query MyQuery {  listEntity(filter: {name: {in: "abc" ,"" }}) {    edges {      node {        description        createdTime        name      }    }  }} But now its breaking with error {{    "error": {        "code": 400,        "message": "Invalid in filter with property reference [node, externalId]. Invalid externalId identifier '\"\"'."    }}Can you help to know when and why this was changed ? This is kind of breaking change for us,This same thing is observed for /models/instances/query endpoint as well.

The Model Revision API is returning updated by as guid or some number.However the requirement is to show the actual name on dashboard.Could you please help us in converting the user id to username.  

I can not update (push) the existing timeseries by client.time_series.data.insert() method.data_points = [{'timestamp':pd.to_datetime(df5.index[i]).timestamp()*1000,'value':df5['My Feature'].iloc[i]} for i in range(len(df5))]client.time_series.data.insert(data_points, external_id=external_id_feature)The way I followed is : trim the specific date-range, insert the timeseries.Is there any standard way to update the existing time-series ??

i have an instance which has a property called alarmcodewhat i want to do is to filter the instance with multiple value of alarmcode.the alarm code is reference to another instance  in Sql if i need to do this is like alarmcode in (‘a’,’b’’,’c’)

Hi,Can you please provide an example illustrating how to query a property of a view in a CDF data model that is a reverse direct relation, using an SQL transformation?My concrete example looks something like this.: type Book{    title: String    author_rel: Author} type Author{    name: String     books_rel: [Book] @reverseDirectRelation(throughProperty: "author_rel")}However, it would also be nice to get examples for the case of a list direct relations or list of reverse direct relations.Best regards,Arnfinn AamodtAKSO DataOps

We have an OPCUA extractor pulling data from an Ignition OPC Server which had been working well at a customer site for weeks. This is a try before you buy scenario so the issue of data loss notification is important and that we respond back to the customer as to reasons why this occurred.It seems something changed on the Ignition OPC server preventing the extractor from accessing the tag data.We can see that data stopped and when using the Cognite chart.However we did not receive an email notification of a pipeline failure over several days.Upon restarting the OPC Extractor service, we did receive the pipeline failure email as seen below. We know the data access problem is in the OPC Server so not trying to get help from Cognite with that but It seems that the pipeline SHOULD have sent a failure notification WITHOUT having to restart the service. That is the important fact to bring to Cognite’s attention.Failure email message:Error: Root node does not exist: ns=2;s=[IAWAT_Tags_Enterpri

When saving & scheduling a calculation, how do I specify the offset? For example, I can specify that I want the calculation to run every day, but how do I specify that I want it to run at 12pm every day?

Hi, I am on the CDF Fundamentals learning path and is currently on the “Events Transformation” section. I am trying to create a data set named “FirstnameBirthyear-IFSDB”. I do not see an attached dataset at the bottom of the page, do I use the same dataset (assets CSV file) as before? The external ID for the new IFSDB dataset is 8667716811777202.Thanks!

Hi Team,I'm facing a problem when doing two-step authentication at: https://fusion.cognite.comI'm using cognite-learn as a domain name, using my registered Cognite account. However, when I try to authenticate, I choose my account, a verification code (two-digit number) for approval via Microsoft Authenticator is generated but it's not being sent to my mobile device Microsoft Authenticator App.I've tried other authentication options, cleared the browser cache and cookies, restarted the mobile device where MS Authenticator is located and checked if the app is updated to the latest version. MS Authenticator is working correctly with the other accounts I have and I didn't have this problem when I was doing the CDF Fundamentals training steps.Could someone please help with this?

Hello,I am a new member at DataMosaix. After uploading test time series data to the DataMosaix Cloud, I can’t find out the menu or option to delete the uploaded test data.Could you please guide me on how to delete the data from the cloud? Thank you!

Hello,I am exploring the possibility of integrating Azure Key Vault to securely manage credentials for Cognite extractors during deployments in production. Specifically, I would like to know:Is it possible to configure Cognite extractors (e.g., DB, Files, OPCUA, SAP, and PI) to fetch credentials directly from Azure Key Vault? Are there any official guidelines or examples for securely using Key Vaults with extractors? Can we specify Key Vault references in the extractor's configuration file?Our goal is to ensure that sensitive credentials remain secure and are not hardcoded in configuration files during deployments. Is this feasible right now?

How do you set and see the interpolation rules for your dataset in CDF? 

Hello,We are currently facing issues when trying to connect CDF to Power BI. We have already granted all the necessary permissions according to the official documentation, but we are encountering the following problems: Connection via Username and Password: Although Power BI lists the objects successfully, we are unable to visualize their content. It results in the following error:   Connection via API Key: The authentication screen in Power BI prompts us to enter the API key. However, when we provide the key, it is marked as invalid. Here we can see the CDF objects but not the data itself.   Is there a step-by-step guide to correctly configure and use the API key for authenticating in Power BI? Could you provide some clarification on whether there are any additional organizational settings that could be causing these errors during authentication?Any insights or guidance on resolving this issue would be greatly appreciated.

Our project has used the standard logging module for displaying information, warnings and errors in the Cognite Function log interface. This has worked on the Google tenant of our CDF (despite the warning in the docs), but no logs are shown in our new Azure tenant.Do we need to update our code to a different module, or write our own logger class? Or will the logging module be compatible?

Hello,I am using a Litmus Edge system and would like to ingest simulated data into Cognite Time Series by leveraging the Litmus Cognite Connector.Additional Details: We also tried manually creating a time series in Cognite Data Fusion (CDF) with the same name as in Litmus Edge, but we are still unable to successfully ingest data into the corresponding time series.Getting below error in Litmus Edge151. 2024-12-12T06:33:25.360349408Z {"error":{"code":401,"message":"Unauthorized"}}152. 2024-12-12T06:33:25.36049081Z publish message: request is unsuccessful: 401 Unauthorized 

Hi,Apparently I lost the account in the authenticator app while not changing phones. How do I get this back? Due to this I am also not able to access the sharepoint site to exchange files with Cognite.Regards,Ramon

Hello, we have set up an extraction pipeline with notification alerts. One of the contacts defined is an email address for a Microsoft Teams channel: <xxx.yyy.onmicrosoft.com@emea.teams.ms>, but we have not received notifications to this channel the last couple of days. Are this kind of addresses blocked in some way? We know the alerts have been triggered becuase we have other contacts defined with different email addresses and they receive the alert.

Hi everyone, one question:Does DB Extractor run on Windows 11?So far it hasn't worked for me

These overlap, this causes problems. The ”Open in canvas” box overlaps and blocks some of the annotations. 

Hello everyone in the community, question:I have a lot of files and I want to organize them by type and take advantage of the functionality of creating categories.I created the manual category for the photo file as metadata, but the "folder" or category is not visible, what am I missing?help   

Hi guys, I’m facing an issue while trying to populate a data model and create a hierarchy of assets. Despite following the steps outlined in the microlearning materials step-by-step, I am unable to visualize the asset hierarchy in the data model.It appears that the hierarchy is not being created, even though the process runs without errors.For reference, I have attached the transformation I used to populate the data model.I created the space "DnI-Assets” and the target was the Cognite Core model and Cognite Assets.I can see those assets within the data model > Cognite Core > Cognite Assets instances. But not the Hierarchy itself.  I'd like to see the assets hierarchy and the graph views. Any idea how to solve this? Best regards,Daniel