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Practitioner ⭐️
May 15, 2024 6:22 AM UTC
Solved

Session IDP refresh issue

Facing Session IDP refresh from UI while running workflows and transformations. Tried using client id and client secret. Facing this since yesterday Let me know if any changes required from our end

 

    Bert Verstraete
    Practitioner ⭐️⭐️⭐️
    Jul 18, 2024 11:42 AM UTC

    @Rimmi Anand Looking through the known errors, there has not been a report with `session IdP refresh failed` since two months ago. Is this still the issue of concern?

    Edit:

    The Authentication team has confirmed that there is a fix in place for the reported issue.

    7 replies

    Bert Verstraete
    Practitioner ⭐️⭐️⭐️
    Practitioner ⭐️⭐️⭐️
    May 16, 2024 9:28 AM UTC

    We’ve forwarded this issue to our auth team. Will update when we know more.

    Aditya Kotiyal
    MVP ⭐️⭐️⭐️⭐️⭐️
    MVP ⭐️⭐️⭐️⭐️⭐️
    May 16, 2024 9:30 AM UTC

    Can this be related to the change in organization from slb to slb-dev? @Murad Sæter 

    Aditya Kotiyal
    Practitioner ⭐️
    May 17, 2024 2:58 AM UTC

    This seems intermittent. Yesterday, it worked for sometime or may be some fix was deployed. Today, it again not working 

    Practitioner ⭐️
    May 17, 2024 5:45 AM UTC

    Observation on opening new browser/re-login,  issue is not coming.

    Bert Verstraete
    Practitioner ⭐️⭐️⭐️
    Practitioner ⭐️⭐️⭐️
    May 23, 2024 11:44 AM UTC

    @Rimmi Anand @Aditya Kotiyal The auth team is prioritizing this issue in the upcoming two weeks. They are not entirely confident that it will be completely fixed in that time, but will have a good idea of what remains. 

    Practitioner ⭐️
    Jul 3, 2024 10:58 AM UTC

    Hi, is there any update on this ? 

    Bert Verstraete
    Practitioner ⭐️⭐️⭐️
    Practitioner ⭐️⭐️⭐️
    Jul 18, 2024 11:42 AM UTC

    @Rimmi Anand Looking through the known errors, there has not been a report with `session IdP refresh failed` since two months ago. Is this still the issue of concern?

    Edit:

    The Authentication team has confirmed that there is a fix in place for the reported issue.