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When dropping a file from your desktop/drives into Canvas, the file size increases. As one example, it went up 30 times; from 84kb --> 2520kb (without the canvas coverpage). The file size change makes it difficult to download the canvas, as it gets stuck. The end users cannot download the canvas they create and therefore are prone to stop using the platform.
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Canvas File Size Increase for External Files
Hello, Jennifer.
Thank you for raising this. We will investigate why the file size increases and get back to you. We are continuously optimizing the performance of Canvas and how it handles files, memory and loading.
Best regards, Knut J. Vidvei
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