Seasoned ⭐️⭐️

Solved

Not able to pass firewall check in Bootcamp preparation

Forum|Forum|3 years ago
February 27, 2023
10 replies
217 views

Course - CDF Enablement Bootcamp Preparation

Link -Firewall check (cognite.com)

Giving Not accessible to connections

Attached the screenshot for reference.

Best answer by hahmad1

Course - CDF Enablement Bootcamp Preparation

Link -Firewall check (cognite.com)

Giving Not accessible to connections

Attached the screenshot for reference.

Hi @vidhi.c.jain, I think I found a workaround. Please change your network settings in VirtualBox to Bridged Adapter. Once I changed it, I was able to pass all the connections tests.

@Sofie Haug You can ignore my previous post! However, do you or someone on your team understand the downstream effect of this setting? Unfortunately I am not a networking expert :(

but it seems to be working for now!

Sofie Haug

Cognite Academy Instructor

Hi @vidhi.c.jain

You probably need to check with your IT to verify if there are any firewall or proxy blocking access.

(because you should be able to access)

Sofie

Sofie | Cognite Academy

H

hahmad1

Active ⭐️⭐️⭐️

Hi @vidhi.c.jain

You probably need to check with your IT to verify if there are any firewall or proxy blocking access.

(because you should be able to access)

Sofie

Hi Sofie, I am facing the same issue. What’s weird is, if I run the connection test outside of the Ubuntu environment, everything passes. In the ubuntu environment, I get the same output as Vidhi.

What’s also strange is, even if I access a basic website like www.google.com, in the ubuntu environment it shows as not secure. This is my first time using virtual box, but, perhaps there is a network setting or flag we need pass to the VM? TIA!

H

hahmad1Answer

Active ⭐️⭐️⭐️

Course - CDF Enablement Bootcamp Preparation

Link -Firewall check (cognite.com)

Giving Not accessible to connections

Attached the screenshot for reference.

Hi @vidhi.c.jain, I think I found a workaround. Please change your network settings in VirtualBox to Bridged Adapter. Once I changed it, I was able to pass all the connections tests.

@Sofie Haug You can ignore my previous post! However, do you or someone on your team understand the downstream effect of this setting? Unfortunately I am not a networking expert :(

but it seems to be working for now!

V

vidhi.c.jainAuthor

Seasoned ⭐️⭐️

Hi @hahmad1 and @Sofie Haug it seems above setting change has worked for me .Thanks for your help :D

Sofie Haug

Cognite Academy Instructor

Thanks @vidhi.c.jain and @hahmad1! I’ll forward this to the bootcamp instructors!

Sofie | Cognite Academy

W

Wei Wu

Seasoned ⭐️⭐️⭐️

I followed the above suggested setting for Network, the firewall check for all links passed except for the link “https://portal.azure.com”. It just hang there not printing any message.

I checked the link via Chrome, and it works fine.

Here is my network setting

W

wesselj

Practitioner ⭐️⭐️⭐️

Hello, I have tried to replicate the problem without success. However, could you please try to test using ‘ping’ command from the VM?

ping -c 2 ice-cream-factory.inso-internal.cognite.ai

ping -c 2 github.com

ping -c 2 portal.azure.com

ping -c 2 docs-bootcamp.app.cogniteapp.com

W

wesselj

Practitioner ⭐️⭐️⭐️

It looks like the site that is causing the problem is portal.azure.com, you could also try to access it through the webpage to verify access. Simply try https://portal.azure.com

W

Wei Wu

Seasoned ⭐️⭐️⭐️

yes I can access https://portal.azure.com via web page.

“ping -c 2 portal.azure.com” does not work.