Infield offline with Safari

4 replies
94 views

Hello everyone.

I was testing the offline mode on Infield and got an odd behavior using an iPad, with Safari: when I get offline, I am not able to select any field to insert values nor click any buttons. It is only possible when I am back online. Is this how it is supposed to work?

I have a video but could not attach here,

Thank you in advance.

dalvaniampAnswer

Seasoned ⭐️⭐️⭐️

Hi @Dilini Fernando, I just tested it and the problem is not happening anymore. Thank you.

E

Elise Buck

Practitioner ⭐️⭐️⭐️

Hi @dalvaniamp! Have you tried using offline mode with Chrome? Do you get the same behavior?

Here are the instructions for offline mode from our documentation:
To work offline, open the checklist while you still have network connectivity. If you go offline, you can still complete tasks but you can't access the asset explorer, upload media, and create observations. When you're back online, all data collected offline will be uploaded.

dalvaniampAuthor

Seasoned ⭐️⭐️⭐️

Hello @Elise Buck! With Chrome I do not get the same behaviour, only with Safari. I did the test opening the checklist and then putting the iPad on airplane mode. With the checklist open, I could not click any buttons and select the numerical reading fields to input a number. I’m still trying to put the video on the cloud and send a link here.

Dilini Fernando

Expert ⭐️⭐️⭐️⭐️

Hi @dalvaniamp,

Are you still experiencing this issue?

dalvaniampAuthorAnswer

Seasoned ⭐️⭐️⭐️

Hi @Dilini Fernando, I just tested it and the problem is not happening anymore. Thank you.

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