Skip to main content

I found a bug or have a question related to Monitoring Capabilities in CDF. What do I do?

  • June 28, 2023
  • 8 replies
  • 66 views

Arun Arunachalam
Seasoned Practitioner

Found a bug? Have a question about how something works? We want to hear about it!

As an early adopter if you wish to report a bug simply post a reply below in this thread or create a question / thread in this group and someone from the team will get back to you regarding the issue.
 

 

8 replies

Forum|alt.badge.img+2
  • Seasoned
  • August 21, 2023

Arun, Several users are getting this error when we click on Alerts button in Monitoring, and alerts are not getting loaded for some reason. It used to work a while ago.

 


Forum|alt.badge.img+2
  • Seasoned
  • August 21, 2023

I created an alert and deleted it as part of testing the functionality. However, I continue to review frequent alerts even after deletion of the alert from the chart. 

 


Arun Arunachalam
Seasoned Practitioner
  • Author
  • Seasoned Practitioner
  • August 22, 2023

Thanks again for reaching out regarding this we have someone looking into this now. Seems to be some sort of backend issue. Will keep you posted once the issue has been fixed sorry and apologies for the inconvenience.


Forum|alt.badge.img+2
  • Seasoned
  • August 30, 2023

@Arun Arunachalam Any more updates on the Alerting button giving “Unable to load alerts” error? Thanks


Arun Arunachalam
Seasoned Practitioner
  • Author
  • Seasoned Practitioner
  • September 1, 2023

Hei @rsiddha we have fixed these backend issues so it should be working as intended. Could we setup a live session early next week to debug this together ? Might be a super basic API issue that will be much easier to solve if we work together.


Forum|alt.badge.img+2
  • Seasoned
  • September 1, 2023

Sure @Arun Arunachalam I have availability at 10-11AM on Tuesday, Wednesday or Thursday next week, if you could pick one that works best. Thanks


Arun Arunachalam
Seasoned Practitioner
  • Author
  • Seasoned Practitioner
  • September 4, 2023

Great lets do wednesday ! would that be 10-11 AM texas time ? 


Forum|alt.badge.img+2
  • Seasoned
  • September 5, 2023

@Arun Arunachalam Yes US Central Time/Houston Time. Thanks