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Pablo Palacios
Seasoned ⭐️⭐️⭐️
Seasoned ⭐️⭐️⭐️
Jun 19, 2024 10:36 PM UTC
Solved

DB Extractor

Hello everyone:
I have a problem starting the DBExtractor service, it gives me the following error:

Services:

 

Event Viewer windows:

 

but the folder and file if it exists:

 

my operating system (it was also tested on windows server 2012 giving the same error):

 

 

Pablo Palacios
Seasoned ⭐️⭐️⭐️
Jul 23, 2024 1:01 PM UTC

Yes, I was able to solve it, it was a problem with the yaml file. The DB extractor does not run the service if it has the slightest error in the file, which did not happen to me with the PI extractor or the OPC extractor, the service does mail even if it does not have the YAML file configured.

2 replies

Dilini Fernando
Expert ⭐️⭐️⭐️⭐️
Expert ⭐️⭐️⭐️⭐️
Jul 19, 2024 10:29 AM UTC

Hi @Pablo Palacios,

Are you still encountering the same problem, or has the issue been resolved?

Pablo Palacios
Seasoned ⭐️⭐️⭐️
Pablo PalaciosAuthorAnswer
Seasoned ⭐️⭐️⭐️
Jul 23, 2024 1:01 PM UTC

Yes, I was able to solve it, it was a problem with the yaml file. The DB extractor does not run the service if it has the slightest error in the file, which did not happen to me with the PI extractor or the OPC extractor, the service does mail even if it does not have the YAML file configured.