Cognite Infield/E2E Maintenance: Update SAP information

@Anita Hæhre seeking a response here

Hi @ibrahim.alsyed - thanks for the feedback. 

From InFields point of view, our ambition is to give the maintenance technicians out in the field the data they need to do their job effectively. Data from the CMMS, e.g. SAP, is of course relevant for this, totally agree with you. Today, you have access to SAP work orders, Notifications and Operations through InField, but our plan is to have flexibility to showcase more SAP data types that are relevant for the technicians. 

Based on our current timeline, this is probably something for later H1, but would be very valuable to sit down with your maintenance technicians to understand what type of SAP data they would need and how they would use it to do their job effectively. 

@Kristoffer Knudsen what about updating work orders status, hours etc. This item is more about updating back in SAP also.

Yes, write-back scenario is also very relevant. 

From InFields POV, there are two main write-back scenarios to the CMMS we want to have support for. For SAP these are Notifications and Work Orders. As you know, we are looking into Notifications as the first write-back scenario, capturing observations from the field. The case you describe above will be relevant for the second one, the work orders, so let’s have a proper investigation of which fields that are relevant to write-back to (e.g. status, hours, etc.) when we get to that stage. 

Thanks! 

@Kristoffer Knudsen what kind of SAP data will be shown to technicians? Do we have any defined process that what kind of data to be maintained against equipment. And how MoC data will be tracked. 

Hi @EViswanathan - thanks for joining in. 

Ideally, we want to be flexible on what SAP data objects that are presented in InField. Meaning that the customer should be able to configure what SAP data objects that are presented in InField based on what has value for the technician out in the field. Of course the requirement will be that these data objects are liberated and modelled in Cognite Data Fusion. 

Not entirely sure what you mean by “do we have any defined process that what kind of data to be maintained against equipment”, so please elaborate. Cognite Data Fusion handles the link between SAP data objects (e.g. work orders) and equipment data (asset hierarchy, documents, sensor data, etc.). 

MoC happens in the source system, while our extractor pipelines ensures that any changes are reflected in Cognite Data Fusion.