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Committed ⭐️⭐️⭐️
September 22, 2025
Question

Unable to connect with Power BI

  • September 22, 2025
  • 12 replies
  • 168 views

Workflow to Connect Power BI to FT DataMosaix

I am currently experiencing issues connecting Power BI to FT DataMosaix for the project ai200prodtesting-44-datamosaix. I would like to highlight that for the essc-sandbox-44 project, the connection works as expected, as shown in the evidence below.

Below is the step-by-step procedure I followed to connect to the ai200prodtesting-44 project:

Steps:

1. Select Get Data > Cognite Data Fusion (REST API) connector.
2. Set up CDF Project and CDF Organization.
3. Choose Sign in as a different user.
4. Enter user email address.
5. Enter user password.
6. Click Connect.
7. Review the error message: Unable to connect.

 

the message with the error "Unable to connect" attached.

    12 replies

    Rafael Valerio Garcia
    Committed ⭐️⭐️⭐️
    Committed ⭐️⭐️⭐️
    September 29, 2025

    Hi, Mithila,

    1. No, I have colleagues which has the same access and he can connect to PBI (see attached json file with his ACLs).
    2. I have access to another project which is possible to connect to PBI.
    3. As mentioned, I can connect PBI to other project and my colleague can connect to the project wich I am facing issue.

    Regards, 

    Rafael

    Mithila Jayalath
    Expert ⭐️⭐️⭐️⭐️
    Expert ⭐️⭐️⭐️⭐️
    October 1, 2025

    @Rafael Valerio Garcia Thank you for the update. Can you please try to clear PowerBI desktop cache and try again to sign in and connect. Refer this article on how to clear cache.