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Timeout issue for Groups

  • June 19, 2026
  • 3 replies
  • 71 views
Olav Alstad
Practitioner ⭐️

We have an issue in our production system that influence many users. We have a app using JavaScript SDK where requests to the Group API times out. 

 

Can you please trace one of the request timing out: 492e1fee-234e-95eb-b371-8a11870708e8

 

Best answer by Olav Alstad

We downgraded the version of node, looks like it is working now. This is not a critical issue for us anymore. We think this is the issue: Issue with chunked / gzipped JSON · Issue #1446 · cognitedata/cognite-sdk-js

      3 replies

      Mithila Jayalath
      Expert ⭐️⭐️⭐️⭐️
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      • Mithila Jayalath
      • Expert ⭐️⭐️⭐️⭐️
      • June 22, 2026

      ​@Olav Alstad can you please let me know the project name and the cluster to further troubleshoot this issue?

      Olav Alstad
      Practitioner ⭐️
      • Olav Alstad
      • Author
      • Practitioner ⭐️
      • June 22, 2026

      Sure! Cluster: Statnett. Project: prod. 

      Olav Alstad
      Practitioner ⭐️
      • Olav Alstad
      • Author
      • Practitioner ⭐️
      • Answer
      • June 22, 2026

      We downgraded the version of node, looks like it is working now. This is not a critical issue for us anymore. We think this is the issue: Issue with chunked / gzipped JSON · Issue #1446 · cognitedata/cognite-sdk-js

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