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Olav Alstad
Practitioner ⭐️
Practitioner ⭐️
June 19, 2026
Solved

Timeout issue for Groups

  • June 19, 2026
  • 3 replies
  • 80 views

We have an issue in our production system that influence many users. We have a app using JavaScript SDK where requests to the Group API times out. 

 

Can you please trace one of the request timing out: 492e1fee-234e-95eb-b371-8a11870708e8

 

    Best answer by Olav Alstad

    We downgraded the version of node, looks like it is working now. This is not a critical issue for us anymore. We think this is the issue: Issue with chunked / gzipped JSON · Issue #1446 · cognitedata/cognite-sdk-js

    3 replies

    Mithila Jayalath
    Expert ⭐️⭐️⭐️⭐️
    Expert ⭐️⭐️⭐️⭐️
    June 22, 2026

    @Olav Alstad can you please let me know the project name and the cluster to further troubleshoot this issue?

    Olav Alstad
    Practitioner ⭐️
    Practitioner ⭐️
    June 22, 2026

    Sure! Cluster: Statnett. Project: prod. 

    Olav Alstad
    Practitioner ⭐️
    Olav AlstadAuthorAnswer
    Practitioner ⭐️
    June 22, 2026

    We downgraded the version of node, looks like it is working now. This is not a critical issue for us anymore. We think this is the issue: Issue with chunked / gzipped JSON · Issue #1446 · cognitedata/cognite-sdk-js