Skip to main content
Committed ⭐️⭐️
February 3, 2026
Solved

Reset MFA Access

  • February 3, 2026
  • 2 replies
  • 61 views

Hello! I have got a new phone and am not able to restore microsoft authenticator from its backup.

Could someboday please reset the MFA Access so that I can set up the authenticator again?

    Best answer by Mithila Jayalath

    @Guillaume Chevet I have reset your MFA now. Can you please try to re-register by logging into your account?

    2 replies

    Mithila Jayalath
    Expert ⭐️⭐️⭐️⭐️
    Expert ⭐️⭐️⭐️⭐️
    February 4, 2026

    @Guillaume Chevet I have reset your MFA now. Can you please try to re-register by logging into your account?

    Committed ⭐️⭐️
    February 4, 2026

    Hi Mithila, I confirm that it is working now, thanks a lot!