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Seasoned ⭐️⭐️
Dec 1, 2025 10:54 AM UTC

PI Extractor backfilling settings

An old version(v1.0.something) of PI extractor was setup in a production environment. We stopped that version for about a month and then installed the latest version v4.14 in a new VM. We have specified the backfilling and front filling settings as below but we still can’t see the historical data in CDF, any ideas what would have happened?

frontfill:
skip: false
streaming-interval: 5
delete-data-points: false
use-data-pipe: true
backfill:
skip: false
step-size-hours: 0
to: 0

 

2 replies

Mithila Jayalath
Expert ⭐️⭐️⭐️⭐️
Expert ⭐️⭐️⭐️⭐️
Dec 2, 2025 11:17 AM UTC

In order to further troubleshoot this we might need to check the detailed logs from your end. I’ll create a support ticket for this issue.

Active ⭐️⭐️⭐️
Jan 28, 2026 12:43 PM UTC

As we use PI, curious if this issue was resolved?