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Committed ⭐️⭐️
October 22, 2026
Question

Monitoring non-responsive subscriptions/triggers

Hi Cognite Team,

 

We have been using DM subscriptions for a while now and we know that it is very common for subscriptions to stop responding and we are forced to create new ones or start from a fresh cursor multiple times.

I have questions on how will this be monitored and responsibility for fixing it in case it doesn't work or stops responding and how do we find it. 

Can we have some alerts or emails sent to us incase if anything fails similar to for Extractors when it fails?

 

cc: ​@Neerajkumar Bhatewara 

    2 replies

    Arild  Eide
    Expert ⭐️⭐️⭐️⭐️
    Expert ⭐️⭐️⭐️⭐️
    October 26, 2026

    Hi ​@ngupta26 

    Yes, Workflows has functionality for dispatching email notifications, as described in https://docs.cognite.com/cdf/data_workflows/workflow_user_guide#email-notifications. You can enable this by adding users to be notified in the UI for each Workflow.

    Is this what your are looking to troubleshoot as specific problem you are facing?

     

    Regards

     

    Arild Eide

     

    ngupta26Author
    Committed ⭐️⭐️
    October 27, 2026

    ​@Arild Eide thanks, but our requirement is if we can add a notification in cases when the workflow trigger is not responding. This is required because there were cases faced by the client where they added the data but the trigger didn’t run automatically. Then, they disabled the existing trigger and created a duplicate trigger which then started processing the data.