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Committed ⭐️⭐️⭐️
Feb 24, 2023 7:01 AM UTC
Solved

Link asset to time series

I have asset hierarchy table and time series table imported, but I want to link asset to timeseries or vice-versa. asset hierarchy table looks like:
level 1, level 2.e1, entity 1;
level 1, level 2.e1, entity 2;

level 1, level 2.e2, entity 3;
time series table looks like:
t1, entity 1, x1, y1
t2, entity 1, x2, y2

when I click asset entity 1 in Explore view, it shows time series data count but the name and description of the time series are empty; when click time series, the count of linked Assets is 0. I do not know how to fix the issue.
 

 

    Expert ⭐️⭐️⭐️⭐️
    Feb 24, 2023 9:10 AM UTC

    Hi @Li Ma,

    Thank you posting this question. For me this looks like a bug. Therefore I will create a Support ticket then our team can follow up and assist you.

    Have a nice weekend!

    Carin

     

    3 replies

    Expert ⭐️⭐️⭐️⭐️
    Feb 24, 2023 9:10 AM UTC

    Hi @Li Ma,

    Thank you posting this question. For me this looks like a bug. Therefore I will create a Support ticket then our team can follow up and assist you.

    Have a nice weekend!

    Carin

     

    Li MaAuthor
    Committed ⭐️⭐️⭐️
    Feb 24, 2023 5:34 PM UTC

    Hi @Li Ma,

    Thank you posting this question. For me this looks like a bug. Therefore I will create a Support ticket then our team can follow up and assist you.

    Have a nice weekend!

    Carin

     

    How support team will reach me? Thanks,

    Expert ⭐️⭐️⭐️⭐️
    Feb 27, 2023 12:57 PM UTC

    Hi @Li Ma,

    You will receive an email from support@cognite.com