Check the
documentation
Ask the
Community
Take a look
at
Academy
Cognite
Status
Page
Contact
Cognite Support
Hello,
Can someone help with the below issue?
Customer installed the FT DataMosaix SQL Extractors last year and the subscription ran out in November.
The customer purchased a new entitlement in February.
For some reason my extractors have not been able to push data from the site SQL server to the Cognite RAW database since Feb. 8th 2026.
What can I do to correct this connection problem?
Please see the attached file word doc with the customer’s ODBC check results.
Regards,
Henwill Balladares
Rockwell Automation