Cognite Function throwing - Time Out Error

Forum|Forum|3 years ago
August 10, 2022
4 replies
116 views

we are facing issues while using cognite functions. Throwing an error Time out. please find the below screenshot. We are facing this from 1hr. Function ID 2060650160785332.

This function was running successfully before this issue

Attached is the screenshot image.

CDF

Best answer by Shehan Karunaratne

Hi Kumar,

This was due to an incident which was impacted all the scheduled functions in some of the clusters. Our engineering team has fixed it now and please find our status page for more details.

https://status.cognite.com/incidents/xyy7d4w9lsj1

Shehan.

S

Shehan KarunaratneAnswer

Principal Support Engineer

Hi Kumar,

This was due to an incident which was impacted all the scheduled functions in some of the clusters. Our engineering team has fixed it now and please find our status page for more details.

https://status.cognite.com/incidents/xyy7d4w9lsj1

Shehan.

K

Kumar Varaganti SharathAuthor

Seasoned ⭐️⭐️

I am still seeing that Issue. please find the below Screenshot.

K

Kumar Varaganti SharathAuthor

Seasoned ⭐️⭐️

And also while you create a ticket for the same. could you also assign the ticket to the below emails ,where we can track the status.

morten.nesvik@cognitedata.com
ben.petree@cognitedata.com
philippe.bettler@cognitedata.com

A

Ana Villarreal

Practitioner ⭐️⭐️⭐️

Hi Kumar,

Thank you for reporting this issue. We’ve created a ticket and forward it to the support team, you will be notified by email with the ticket information. If you would like to report any issues/bugs you can also do it by sending an email to support@cognite.com , our 24/7 support team will be able to help you.

Have a nice day.

Best regards,

Ana

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