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Eric  Stein-Beldring
Expert ⭐️⭐️⭐️⭐️
April 21, 2021

Charts: I found a bug or have a question. What do I do?

  • April 21, 2021
  • 13 replies
  • 291 views

Found a bug? Have a question about how something works? We want to hear about it!

You can choose to either create a dedicated post (topic) in the Charts group by clicking the Create topic button OR simply post a reply below in this thread. Remember to include a screenshot or video to help the product team best understand what exactly you’re talking about or referring to.

 

13 replies

absqueued
Practitioner ⭐️⭐️⭐️
Practitioner ⭐️⭐️⭐️
August 29, 2023

Typo :-)

 

 

This typo fix is done on dev, and will soon be released.

Cognite Charts Developer
Practitioner ⭐️⭐️⭐️
October 16, 2023

Hi. Trying to interpolate / resample a time series, where the goal is to make it easier to be used by a Power BI report. I added all the necessary capabilities to save and schedule a calculation, but I only get a critical error telling me to contact support. See screenshot below. I used a simple time series with a constant value of 1 every 5 sec and wanted to see if I could get data points every second in a 20 sec period. The calculation I used was “Resample to granularity” 

 

absqueued
Practitioner ⭐️⭐️⭐️
Practitioner ⭐️⭐️⭐️
October 16, 2023

Hi. Trying to interpolate / resample a time series, where the goal is to make it easier to be used by a Power BI report. I added all the necessary capabilities to save and schedule a calculation, but I only get a critical error telling me to contact support. See screenshot below. I used a simple time series with a constant value of 1 every 5 sec and wanted to see if I could get data points every second in a 20 sec period. The calculation I used was “Resample to granularity” 

 

We discussed and resolved that the issue is caused by lack of support in ‘Session API’ in our new CogIdP.

To address the issue:
 * please log in using legacy methods - aka choose “Other sign in methods” in login page.

Cognite Charts Developer