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Chris Selph
Practitioner ⭐️⭐️⭐️
Practitioner ⭐️⭐️⭐️
Feb 9, 2024 7:15 PM UTC
Solved

Charting Process Monitoring does not create folders or generate alerts

I created a process monitoring job several weeks ago and it seems to work as expected showing me the folder I created and alerts were delivered to my inbox. After 2 Recent attempts to create monitoring jobs, the UI stated the job was created but I’m not seeing the new folder nor am I receiving alert emails or seeing indications under the alerts tab in Charts. 

    Dilini Fernando
    Expert ⭐️⭐️⭐️⭐️
    Aug 30, 2024 5:41 PM UTC

    Hi @Chris Selph,

    I hope the issue has been resolved. I'm closing this topic for now. Please feel free to start a new post if you have any questions. 

    3 replies

    Dilini Fernando
    Expert ⭐️⭐️⭐️⭐️
    Expert ⭐️⭐️⭐️⭐️
    Feb 12, 2024 8:42 AM UTC

    Hi @Chris Selph

    I have created a support ticket, so our team can follow up and help you.

    Seasoned ⭐️⭐️
    Mar 25, 2024 5:58 AM UTC

    Hi Team,

    Similar kind of issue as  mentioned above i’m not able to create a new folder for  monitoring jobs.

     

    Dilini Fernando
    Expert ⭐️⭐️⭐️⭐️
    Expert ⭐️⭐️⭐️⭐️
    Aug 30, 2024 5:41 PM UTC

    Hi @Chris Selph,

    I hope the issue has been resolved. I'm closing this topic for now. Please feel free to start a new post if you have any questions.