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Committed ⭐️⭐️
Morten Fredriksen
Apr 16, 2021 8:47 AM UTC
Solved

Authenticator alternatives

I wonder if it is possible to use alternative authenticator apps to connect to Cognite HUB? I am asking because I’m already using another app for other sites. 

 

    Shehan KarunaratneAnswer
    Principal Support Engineer
    May 5, 2021 5:27 AM UTC

    @Morten Fredriksen Unfortunately, we will not be able to allow most of the authenticator apps any time soon. As an alternative, we have enabled the phone MFA (text message) option for our signup process now.  

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    3 replies

    Practitioner ⭐️⭐️⭐️
    Shehan Karunaratne
    Principal Support Engineer
    Apr 16, 2021 1:50 PM UTC

    At the moment we only allow Microsoft authenticator app. We might consider adding more apps in the future.

    @Morten Fredriksen Which alternative authenticator app would you prefer to have?

      Committed ⭐️⭐️
      Morten FredriksenAuthor
      Apr 26, 2021 7:55 AM UTC

      I am using DUO Mobile .

      Practitioner ⭐️⭐️⭐️
      Shehan KarunaratneAnswer
      Principal Support Engineer
      May 5, 2021 5:27 AM UTC

      @Morten Fredriksen Unfortunately, we will not be able to allow most of the authenticator apps any time soon. As an alternative, we have enabled the phone MFA (text message) option for our signup process now.  

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