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Seasoned ⭐️⭐️
Kumar Varaganti Sharath
Seasoned ⭐️⭐️
Aug 3, 2022 6:04 PM UTC
Solved

"Appears in" field showing Incorrect count for Asset

In CDF, when we click on any Asset , there is a file tab, where it shows Appears In and Linked files for that asset.

But the Count is not matching with list of files its showing for Appears In.

In the below screenshot, the appears in count showing as 20. But only 16 files were listed.

 

    Carin MeemsAnswer
    Expert ⭐️⭐️⭐️⭐️
    Aug 4, 2022 5:26 AM UTC

    Hi Sharath, 

    Thank you for reporting this. Since this looks like a bug, I’ve forwarded this to our Support team for further investigation. You’ll receive an email with the ticket, and they’ll be following up via that. 

    Have a nice day!

    Carin

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    2 replies

    Expert ⭐️⭐️⭐️⭐️
    Carin MeemsAnswer
    Expert ⭐️⭐️⭐️⭐️
    Aug 4, 2022 5:26 AM UTC

    Hi Sharath, 

    Thank you for reporting this. Since this looks like a bug, I’ve forwarded this to our Support team for further investigation. You’ll receive an email with the ticket, and they’ll be following up via that. 

    Have a nice day!

    Carin

      Seasoned ⭐️⭐️
      Kumar Varaganti SharathAuthor
      Seasoned ⭐️⭐️
      Aug 8, 2022 10:11 AM UTC

      could you also assign the ticket to the below emails ,where we can track the status.

      morten.nesvik@cognitedata.com
      ben.petree@cognitedata.com
      philippe.bettler@cognitedata.com

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