Skip to main content
Gathering Interest

Require Replay option for Conditional Messages

Related products:InField
  • March 22, 2024
  • 6 replies
  • 47 views
B
Seasoned ⭐️⭐️
Forum|alt.badge.img

For the Conditional Messages, it’s also important to have the option to request an answer when the users mark a Not Ok, for example. Usually ‘Not Ok’ answers require some actions to be taken and it’s important to have a field conditioned to that specific status so the sites can be aware about the action that was taken by the users.

6 replies

B
Seasoned ⭐️⭐️
Forum|alt.badge.img

It was Reply option, not Replay. Sorry about that.

R
Seasoned ⭐️⭐️⭐️
Forum|alt.badge.img+2
  • rsiddha
  • Seasoned ⭐️⭐️⭐️
  • March 26, 2024

@Anita Hæhre Can you please tag Celanese on this request. Thanks

Anita Hæhre
Expert ⭐️⭐️⭐️⭐️
Forum|alt.badge.img+3
  • Anita Hæhre
  • Head of Community
  • March 26, 2024

Sure, happy to @rsiddha, done 

Anita Hæhre
K
Expert ⭐️⭐️⭐️⭐️
Forum|alt.badge.img+1

Hi @Bruno Muniz Nicacio - sorry for the late response, but just wanted to let you know that we’ve captured this request and will evaluate it. 

Br,

Kristoffer 

K
Expert ⭐️⭐️⭐️⭐️
Forum|alt.badge.img+1
New→Gathering Interest
K
Expert ⭐️⭐️⭐️⭐️
Forum|alt.badge.img+1

Hi @Bruno Muniz Nicacio - using the “task conditions” we have available in InField today and then specify in the message that the user should add “a note” (and capture the action they took there), would that be sufficient for this use case? 

Terms & ConditionsAccessibility statement