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Gathering Interest

Possibility to Add More Detailed Data in Email Alerts from Charts

Related products:Charts
  • October 25, 2024
  • 3 replies
  • 72 views

Hi everyone! I’d like to know if there’s a way to edit the information included in email alerts generated by Charts. Currently, the email only shows the tag and states that the limit has been exceeded, but it would be helpful to include the actual value that exceeded the limit, rather than simply noting the exceedance. Is there any way to customize this information in Charts?

3 replies

Mithila Jayalath
Seasoned Practitioner
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@Silveira Catharina Radix I don’t think that it is possible at the moment. Would it be ok if I convert this question to a feature request?


Shun Takase
MVP
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  • MVP
  • December 24, 2025

@Mithila Jayalath 
I’m very interested in this feature as well. At my workplace, when we receive alert emails from Charts, we often struggle because the subject line and body don’t clearly indicate what kind of alert has occurred or what actions should be taken in response. To enable quick and effective action starting from the alert email, we would really appreciate having a feature that allows users to customize the subject line and body of these alert emails.


Mithila Jayalath
Seasoned Practitioner
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@Shun Takase Thank you for your feedback. ​@Silveira Catharina Radix I converted your question into a product idea.