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User cannot navigate back to present 360 image to previous 360 image


User cannot navigate back to present 360 image to previous 360 image.

6 replies

  • Author
  • Committed
  • 35 replies
  • June 6, 2024

Hi,

I am writing to follow up on this issue. Your feedback or input on this issue would be greatly appreciated as we are waiting for your response.

Thank you for your patience and cooperation as we work towards resolving this issue together.

Best Regards,

Supriya


Dilini Fernando
Seasoned Practitioner
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Hi @Rani Supriya,

Would it be possible for you to share the steps in a screen recording to facilitate a better understanding? 


  • Committed
  • 6 replies
  • July 4, 2024

Hi Team,

Pls let me know attached video if it can help you.

In Video, user try to open 3D of Asset 02-V-0203 then search of Asset ‘Pump’ click to Navigate the Pump 3D .

When user click on back button to navigate back to Asset 02-V-0203 but its not navigating.

I hope this details helps you.

Thanks,

Palaksha


Dilini Fernando
Seasoned Practitioner
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Hi @Rani Supriya,

This question has evolved into a feature request. As a result, I have incorporated it into the product idea. 


Dilini Fernando
Seasoned Practitioner
Forum|alt.badge.img+2

@Rani Supriya ,The product concept mentioned here has previously been brought to attention.


  • Author
  • Committed
  • 35 replies
  • July 14, 2024

Hi Team,

Could you please provide update regarding this ticket.
I look forward to your response and assistance in resolving this issue.

Thanks,

Supriya


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