Skip to main content
Ali Tahir
Seasoned ⭐️
Seasoned ⭐️
September 1, 2026
Question

westeurope-1 — data model instances not persisting; instances.list returns 400 "value must not be null" (cdf-bootcamp-50-prod)

  • September 1, 2026
  • 4 replies
  • 32 views

Hi team, we're seeing what looks like a backend issue on westeurope-1 during the Cognite bootcamp.

Environment
- Cluster: westeurope-1
- Projects: cdf-bootcamp-50-prod (also observed in cdf-bootcamp-43-prod)
- Time: ~14:40 CEST, 1 Sep 2026

Symptom
- Transformations and hosted extractors report success / Running, but no instances appear in the data model (Flows/Search is empty).
- The datapoints Cognite Function fails when querying the data model:
  client.data_modeling.instances.list(...) ->
  CogniteAPIError: Request had 1 constraint violations ... [value must not be null] | code: 400 | cluster: westeurope-1 | project: cdf-bootcamp-50-prod
  X-Request-ID: 98821131-2f58-9cb9-84bf-b1f9368e4655

What we've ruled out
- Same code/config works in -test.
- Toolkit deploy is green; auth verified; extractors and transformations run without errors.
- Instructor indicated westeurope-1 may be having issues.

Question
- Is there a known incident on westeurope-1 affecting data-model instance writes/reads right now? Any ETA? Anything we should re-run once it recovers?

Thanks!

4 replies

Mithila Jayalath
Expert ⭐️⭐️⭐️⭐️
Expert ⭐️⭐️⭐️⭐️
September 2, 2026

@Ali Tahir  - apologies for the delayed response. There was an incident yesterday affecting the westeurope-1 cluster, which has now been resolved.

You can find more information about the incident here.

Ali Tahir
Seasoned ⭐️
Ali TahirAuthor
Seasoned ⭐️
September 2, 2026

it’s still not 100% fixed i think. path and root are not being updated:
 

| Field            | cdf-bootcamp-50-test | cdf-bootcamp-50-prod |

|------------------|----------------------|----------------------|

| total assets     | 1021                 | 1021                 |

| `parent` wired   | 1011                 | 1011                 |

| `path` populated | **1021**             | **0**                |

| `root` populated | **1021**             | **0**                |

| `oslo.path`      | `[oslo]`             | `None`               |

| `oslo.root`      | `oslo`               | `None`               |

 

Please re-trigger / unblock the CogniteAsset `path`/`root` (hierarchy) materialization for cdf-bootcamp-50-prod.

AliT
Ali Tahir
Seasoned ⭐️
Ali TahirAuthor
Seasoned ⭐️
September 2, 2026

@Mithila Jayalath Thanks.

AliT