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Chris Selph
Practitioner ⭐️⭐️⭐️
Practitioner ⭐️⭐️⭐️
Aug 3, 2026 8:51 PM UTC
Question

Timeseries not functioning properly in Data Model

Need help ASAP since this is on a customer’s system

 

Using Core Data Model + Extended Timeseries container/view

Using Pi Extractor against Rockwell Historian

see attached video for problem description and some configuration

3 replies

Michael Bennett
Expert ⭐️⭐️⭐️⭐️
Expert ⭐️⭐️⭐️⭐️
Aug 3, 2026 11:58 PM UTC

Hi Chris, 

 

I would suggest opening a Zendesk support case for this issue with our support team so this issue can be properly tracked.  Support will have follow up questions to gather relevant info so that this issue can be expedited quickly. 

 

Regards,

 

Michael Bennett

MB
Mithila Jayalath
Expert ⭐️⭐️⭐️⭐️
Expert ⭐️⭐️⭐️⭐️
Aug 4, 2026 8:13 AM UTC

​@Chris Selph I’ll create a support ticket for this topic. The support team will get back to you with an update.

Chris Selph
Practitioner ⭐️⭐️⭐️
Practitioner ⭐️⭐️⭐️
Aug 4, 2026 12:30 PM UTC

Thanks!