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Seasoned ⭐️⭐️⭐️
Nov 14, 2025 6:08 AM UTC
Solved

Cognite Charts not visible in Canvas

Hi Everyone,

Previously, I was able to bring my Cognite chart into Canvas, and it displayed correctly without showing the calculation area at the bottom.


 

However, starting today, I can still add the chart to Canvas, but nothing appears—it’s completely blank. We tested this across multiple profiles, and the issue occurs for all of them.


 

Is anyone else experiencing this problem? Could the Cognite team help us resolve it?

Thanks in advance!

Seasoned ⭐️⭐️⭐️
Nov 17, 2025 12:57 AM UTC

​@Mithila Jayalath I have raised the Cognite ticket from our end and that issue has been resolved. 
Thanks 

3 replies

Mithila Jayalath
Expert ⭐️⭐️⭐️⭐️
Expert ⭐️⭐️⭐️⭐️
Nov 14, 2025 9:41 AM UTC

​@Mansoor Ahmed I checked from my end and I did not observe any issues. Can you please check whether there are any errors in the network tab in developer tools?

Mansoor AhmedAuthorAnswer
Seasoned ⭐️⭐️⭐️
Nov 17, 2025 12:57 AM UTC

​@Mithila Jayalath I have raised the Cognite ticket from our end and that issue has been resolved. 
Thanks 

Mithila Jayalath
Expert ⭐️⭐️⭐️⭐️
Expert ⭐️⭐️⭐️⭐️
Nov 17, 2025 8:33 AM UTC

​@Mansoor Ahmed thank you for the update.