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Reset MFA Access

  • May 14, 2025
  • 4 replies
  • 112 views
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I have got a new phone and am not able to restore microsoft authenticator from the backup on it.

Please reset the MFA Access so that I can set up the authenticator again.

Best answer by Mithila Jayalath

Hi ​@Makeev, I have reset your MFA. Can you please try again now?

      4 replies

      Mithila Jayalath
      Expert ⭐️⭐️⭐️⭐️
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      • Mithila Jayalath
      • Expert ⭐️⭐️⭐️⭐️
      • Answer
      • May 14, 2025

      Hi ​@Makeev, I have reset your MFA. Can you please try again now?

        M
        Committed ⭐️⭐️
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        • Makeev
        • Author
        • Committed ⭐️⭐️
        • May 14, 2025

        Thank you ​@Mithila Jayalath! It worked!

          A
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          • Anwar Ali Mohamed
          • Active ⭐️⭐️⭐️
          • September 30, 2025

          Hi, can you help me with the reset of the MFA. I switched my phone and need MFA QR code to configure it.

          Thanks in adavance

            Mithila Jayalath
            Expert ⭐️⭐️⭐️⭐️
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            • Mithila Jayalath
            • Expert ⭐️⭐️⭐️⭐️
            • October 1, 2025

            ​@Anwar Ali Mohamed I have reset your MFA. Can you please try again now?

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