"Ask a Question" feature missing

​@Mansoor Ahmed I’ll look into this internally and get back to you with an update.

Hi ​@Mansoor Ahmed,

Thank you for reporting. We will investigate the issue and come back to you when we know more.

Thank you,
Andreea. 

Hi ​@Mansoor Ahmed,

We weren’t able to reproduce the issue. Could you please send a recording of the steps that you are following?  

Thank you,
Andreea.

Hi ​@Andreea Oprea 
That issue was resolved. Thank you for reply.
Now we are facing issue that we are not getting notified when in chart a threshold value goes above. I already created the Alarm and monitoring but somehow value is going above the threshold, but we are not getting notified 

Hey ​@Mansoor Ahmed would u happen to have some details on how frequent your data is coming in and what are the parameters you have set on the monitoring job such as minimum duration etc ? 😄

Hi ​@Arun Arunachalam ,
we already raise new product idea for this. as we were getting data in hourly basis.
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we’ve encountered a limitation while using the monitoring function in Cognite Charts. Currently, the minimum duration we can set is 59 minutes. However, our machine sends rejection data every 60 minutes, which means no alerts are triggered if the duration is set below that value. As discussed with Ben and Dilini, I understand that for critical parameters—where data is received every few seconds—the current setup works well, allowing quick alerts within 5 or 10 minutes. But in our case, the scenario is different, and we need the flexibility to set a longer minimum duration to match our data frequency.

Would it be possible to increase the minimum duration setting? This would allow key users to adjust the timing based on their specific use cases. I’m also forwarding a video that illustrates the issue. Please have a look, and I’d appreciate hearing your thoughts or any potential solutions.
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