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What does this error information mean in the wotkflow?

zgchina
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The workflow execution id is 

1c3ef35b-c66e-4bdc-bf73-09480e291507.

The workflow name is yggdrasil_domain_model_containers_transformations_including_raw_transformations.

 

The tasks threw the following error right after the completion of first step, the error information is : 

'reasonForIncompletion': 'Something went wrong. Please report this error to support@cognite.com and provide us with the workflow and task identifiers.',

 

Project: Integral-develop

 

 

Best answer by Jørgen Lund

@zgchina see this part of the workflow executions response.

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    6 replies

    Bert Verstraete
    Practitioner

    Hey @zgchina. It signifies an error that we do not handle explicitly, which is worth investigating and fixing on our end. Could you provide the approximate time this workflow ran (start and end times)? I’ll investigate further.

    zgchina
    Committed
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    • zgchina
    • Author
    • 2 replies
    • July 24, 2024

    @Bert Verstraete Thank you for your reply. The follow is the information you requested:

    ID

    1c3ef35b-c66e-4bdc-bf73-09480e291507

    CREATED AT

    23 Jul 2024 14:49:33

    STARTED AT

    23 Jul 2024 14:49:33

    FINISHED AT

    23 Jul 2024 19:00:18

    Also, the same error happened in another workflow called valhall_domain_model_containers_transformations_including_raw_transformations, it is in the integral-develop too. The execution id is 04766e52-1aed-431c-afd4-a5d804d82c0a. It started at

    24 Jul 2024 13:31:38 and is still running now(14:04). 

    Skien
    Bert Verstraete
    Practitioner

    @zgchina My mistake, I’ll need the engineExecutionId or some affected taskIds.

    zgchina
    Committed
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    • zgchina
    • Author
    • 2 replies
    • July 26, 2024

    @Bert Verstraete What is engineExecutionId? I can provide Execution Id which is 1c3ef35b-c66e-4bdc-bf73-09480e291507. 

    Some tasks which have error:

    'id': '33a69300-6eff-4ea7-ab92-f0bfcecb0ec6',   'externalId': 'task-yggdrasil_LCI_solutionmodel_TagDoc_deletion',
    'id': '07891380-949f-4f83-98bf-c962affc9a10',   'externalId': 'task-yggdrasil_domain_model-EPC_40110001_40110101_1',
    Skien
    Jørgen Lund
    Seasoned Practitioner
    • Jørgen Lund
    • Product Manager
    • 113 replies
    • Answer
    • August 6, 2024

    @zgchina see this part of the workflow executions response.

    Dilini Fernando
    Seasoned Practitioner
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    • Dilini Fernando
    • Seasoned Practitioner
    • 671 replies
    • August 30, 2024

    Hi @zgchina,

    We are following up to see whether you're satisfied with the responses you've received?

    zgchina
    1 person likes this
    • zgchina
      zgchina

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