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Charting Process Monitoring does not create folders or generate alerts


Chris Selph
Seasoned
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I created a process monitoring job several weeks ago and it seems to work as expected showing me the folder I created and alerts were delivered to my inbox. After 2 Recent attempts to create monitoring jobs, the UI stated the job was created but I’m not seeing the new folder nor am I receiving alert emails or seeing indications under the alerts tab in Charts. 

Best answer by Dilini Fernando

Hi @Chris Selph,

I hope the issue has been resolved. I'm closing this topic for now. Please feel free to start a new post if you have any questions. 

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3 replies

Dilini Fernando
Seasoned Practitioner
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  • Seasoned Practitioner
  • 671 replies
  • February 12, 2024

Hi @Chris Selph

I have created a support ticket, so our team can follow up and help you.


Hi Team,

Similar kind of issue as  mentioned above i’m not able to create a new folder for  monitoring jobs.

 


Dilini Fernando
Seasoned Practitioner
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  • Seasoned Practitioner
  • 671 replies
  • Answer
  • August 30, 2024

Hi @Chris Selph,

I hope the issue has been resolved. I'm closing this topic for now. Please feel free to start a new post if you have any questions. 


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