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Question

Search for external id with spaces fails in data explorer

  • February 21, 2025
  • 2 replies
  • 27 views

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Hi,

we have quite a number of timeseries which have externalIds with spaces. Unfortunately this throws off the search algorithm of the data explorer (and also in charts when adding new data). Disallowing fuzzy search (which should not be necessary since we *know* the externalid we are looking for) yields no results. Why allowing fuzzy search for the name will give back almost all timeseries not even remotely related to the timeseries we are looking for. 

I tried placing quotes around the externalId without any success. Is there any way to protect the spaces in the name or to get the search to match externalIds including the spaces?

2 replies

Mithila Jayalath
Seasoned Practitioner
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@Dietmar Winkler The engineering team is looking into this issue. They will get back to you with an update.


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@Mithila Jayalath 

We see that for some external ids, we’re able to get a match on external id as long as the “location” in search is chosen properly (e.g. search in “preset location”). While for other external ids even setting “location” doesn’t help, and the only way to get a match in Charts is through five extra clicks to set up a filter on external ID equals ‘...’.

 

This leaves Dietmar’s question still remaining,and I think his question could be converted to a product idea, something like: “Make it possible to enable searching for exact matches on external id e.g. by using an escape character for spaces, or encapsulate the string in quotation marks”
 

I’m also left with a few more questions regarding locations: How does “location” impact search. And why does it impact search when we have not set up different locations? Is it possible to get a CDF user experience where there is simply just one or no locations defined, and without users having to specify that they want to search within a specific location? 

 

Thanks!
Kristian


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