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Pi Extractor Unauthorized Error

Z
Committed
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I have set up the Cognite Pi Extractor on a virtual machine and am running into errors in the log:  

Fatal error in request of type "CreateTimeSeries": Unauthorized. Unauthorized RequestId: , CDF Message: Unauthorized

I have checked that the client_id and client_secret being used in the config.yml have the ‘time_series: write’ capability for this project. Additionally, I have confirmed that the client_id and client_secret can be used with the python sdk to create timeseries in the project I am working with.

Any ideas where I am going wrong?

4 replies

Mithila Jayalath
Seasoned Practitioner
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​@Zebulon Bell can you please check whether the tenant id and the scopes are correct in the idp-authentication?

  idp-authentication:
    tenant: ${COGNITE_TENANT_ID}
    client-id: ${COGNITE_CLIENT_ID}
    secret: ${COGNITE_CLIENT_SECRET}
    scopes:
      - ${COGNITE_SCOPE}

Did this work before?

Z
Committed
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  • Zebulon Bell
  • Author
  • Committed
  • 4 replies
  • March 6, 2025

at the moment I am not using enviromental variables, and rather I’ve hardcoded these values into my config.yml file just to make sure that they are being used correctly. I do have this data structure in my config.yml file. The only thing that I am not 100% sure about is the scopes. I believe the format is :

https://az-eastus-1.cognitedata.com/.default

correct?

I am never gotten this pi extractor to work, but the credentials that I have do work with the python-sdk to create a timeseries in the project I am working with

Mithila Jayalath
Seasoned Practitioner
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​@Zebulon Bell the scope is correct. But this looks like a configuration issue. 

Mithila Jayalath
Seasoned Practitioner
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​@Zebulon Bell I’ll create a support ticket for this issue. The supoort team will reach out to you for more information.

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