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Link asset to time series

  • February 24, 2023
  • 3 replies
  • 96 views

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I have asset hierarchy table and time series table imported, but I want to link asset to timeseries or vice-versa. asset hierarchy table looks like:
level 1, level 2.e1, entity 1;
level 1, level 2.e1, entity 2;

level 1, level 2.e2, entity 3;
time series table looks like:
t1, entity 1, x1, y1
t2, entity 1, x2, y2

when I click asset entity 1 in Explore view, it shows time series data count but the name and description of the time series are empty; when click time series, the count of linked Assets is 0. I do not know how to fix the issue.
 

 

Best answer by Carin Meems

Hi @Li Ma,

Thank you posting this question. For me this looks like a bug. Therefore I will create a Support ticket then our team can follow up and assist you.

Have a nice weekend!

Carin

 

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3 replies

  • Seasoned Practitioner
  • 223 replies
  • Answer
  • February 24, 2023

Hi @Li Ma,

Thank you posting this question. For me this looks like a bug. Therefore I will create a Support ticket then our team can follow up and assist you.

Have a nice weekend!

Carin

 


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  • Author
  • Committed
  • 2 replies
  • February 24, 2023
Carin Meems wrote:

Hi @Li Ma,

Thank you posting this question. For me this looks like a bug. Therefore I will create a Support ticket then our team can follow up and assist you.

Have a nice weekend!

Carin

 

How support team will reach me? Thanks,


  • Seasoned Practitioner
  • 223 replies
  • February 27, 2023

Hi @Li Ma,

You will receive an email from support@cognite.com

 


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