I am trying to read timeseries data from CDF on my local but facing SSL Error also showing cognite.client.exceptions.CogniteConnectionError.
[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:997)
Best answer by Mithila Jayalath
The error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed usually originates as a result of not having up-to date certificates or as a result of some internal firewall interceptions and not as a result of Cognite's SDK/API.
I would suggest initially checking if there are any internal certificates that are blocking external requests and possibly try updating your python certifi package which could also help resolve the issue.
If that doesn’t work can you try using a diffrent network and check?
The error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed usually originates as a result of not having up-to date certificates or as a result of some internal firewall interceptions and not as a result of Cognite's SDK/API.
I would suggest initially checking if there are any internal certificates that are blocking external requests and possibly try updating your python certifi package which could also help resolve the issue.
If that doesn’t work can you try using a diffrent network and check?
I have already update certifi package and also try with different network but same issue persist.
Hi Rushikesh,
As you are aware we are further troubleshooting the issue in the support ticket you created for this. We’ll keep you updated via that and close this thread.
Best,
Carin
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