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Problem with colon exporting charts data as CSV on windows


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Hi.

Would it be possible to change the name format of the CSV file downloaded from cognite charts? The colon in “New chart 2023-02-22 15:43:59 (timeseries).csv” makes it difficult to unzip the file on Windows.

Best answer by Knut Vidvei

Hi, again.

We’ve been able to replicate the pattern and see a difference in Windows, Macintosh and Linux, and is due to how we fetch the time and date from each platform is served back differently. 

We will have a fix for this shortly where we will remove the date and time stamp in the file name. Later improvements will include the file name to be edited by the user before download.

In the mean time, we see that trying different softwares to unzip, e.g. Winrar for unzipping automatically renames the characters that are not allowed to underscore _ during unzipping.

We apologize for the inconvenience this has caused you.

 

Best regards, Knut 

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Knut Vidvei
Seasoned Practitioner
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  • Seasoned Practitioner
  • February 22, 2023

Hi, @Kristian Nymoen 

That sounds like an unintentional formatting on our side. Let us check in on the formatting and get back to you on this!

 

Best regards, Knut Vidvei


Knut Vidvei
Seasoned Practitioner
Forum|alt.badge.img
  • Seasoned Practitioner
  • February 22, 2023

Hi, again.

We’ve been able to replicate the pattern and see a difference in Windows, Macintosh and Linux, and is due to how we fetch the time and date from each platform is served back differently. 

We will have a fix for this shortly where we will remove the date and time stamp in the file name. Later improvements will include the file name to be edited by the user before download.

In the mean time, we see that trying different softwares to unzip, e.g. Winrar for unzipping automatically renames the characters that are not allowed to underscore _ during unzipping.

We apologize for the inconvenience this has caused you.

 

Best regards, Knut 


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