Search option is not working in non-pdf document at CDF for Documentum.Steps to reproduce the issue: Login to CDF Click on Data Explorer tab in CDF menu bar. Click on Files tab in right side of the panel. Set Data set as ‘src:006:documentum:b60:ds’ under Common filters in left side of the screen. Enter the file name ‘ELECTRICAL SAFETY RULES.docx’ in search bar. Click to open the file. Expected results: User should be able to see the preview of file and search the any word inside the document.Actual results: Search option is not working in preview of file and displaying message ‘this document is not searchable.’

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Documentum - Search option is not working in non-pdf document at CDF

Search option is not working in non-pdf document at CDF for Documentum.

Steps to reproduce the issue:

Login to CDF
Click on Data Explorer tab in CDF menu bar.
Click on Files tab in right side of the panel.
Set Data set as ‘src:006:documentum:b60:ds’ under Common filters in left side of the screen.
Enter the file name ‘ELECTRICAL SAFETY RULES.docx’ in search bar.
Click to open the file.

Expected results: User should be able to see the preview of file and search the any word inside the document.

Actual results: Search option is not working in preview of file and displaying message ‘this document is not searchable.’

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Hi @Rani Supriya !
For troubleshooting, I’m wondering if this is a newly uploaded document? If so, if you try again now, does it load?

Best,

Sofie Berge, Product Manager

Hi @Sofie Svartdal Berge,

I have tried again now. Yes, does it load the document.

Thank for your response and assistance in resolving this issue.

Best Regards,

Supriya

Hi,

Could you please provide update regarding this issue.
I look forward to your response and assistance in resolving this issue.

Thanks,

Supriya

Hi,

I have tried again now to search file name ‘ELECTRICAL SAFETY RULES.docx’ in search bar but search option is not working in preview of file.

I am looking forward to hearing from you.

Best regards,
Supriya

Hi @Rani Supriya,

Could you please provide the following information to help us understand the issue?

Hi,

Please find updated comments you requested.

Size of the file - 867.65 KB
File mime type - application/vnd.openxmlformats-officedocument.wordprocessingml.document
Is this issue specific to one file - Search option is not working for all non-pdf document at CDF for Documentum.

Thanks,

Supriya