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Issues with Menu Bar Responsiveness and Slow Subfolder Display in Cognite Notebooks


I'm experiencing significant delays while using the menu bar on Cognite Notebooks. Specifically, when I try to reopen menus like "File," "Edit," and "View," they take an unusually long time to respond. Additionally, I have a folder named "Notebooks" with several subfolders, and it takes a long time for all the subfolders to display when I try to access them.

Has anyone else encountered similar issues? Is there any way to solve these problems?

Thanks!

Best answer by Hugo Lopes

I discovered that the responsiveness of the menu bar is not related to slowness but rather to a semicolon to the left of the bar, where the click is blocked if it is made at a height greater than that of the semicolon. Below is the image of the selected semicolon:
 

 

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3 replies

Lars Moastuen
Seasoned Practitioner
  • Seasoned Practitioner
  • 67 replies
  • May 28, 2024

Thank you for reaching out @Hugo Lopes . Do you mind creating a recording of your problems so we can better judge how slow the behaviour is and for what operations? If you cannot upload the file here, feel free to share it directly with me at lars.moastuen@cognite.com


  • Author
  • Seasoned
  • 6 replies
  • May 30, 2024

Hello, i sent you an email with the video showing the performance issues. Thanks again.

Best regards
 


  • Author
  • Seasoned
  • 6 replies
  • Answer
  • June 6, 2024

I discovered that the responsiveness of the menu bar is not related to slowness but rather to a semicolon to the left of the bar, where the click is blocked if it is made at a height greater than that of the semicolon. Below is the image of the selected semicolon:
 

 


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