Monitoring the Cognite service status

  • 28 February 2022
  • 2 replies
  • 135 views

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Subscribe to webhook

https://status.cognite.com reports the health of Cognite's services and products. You can sign up to get email and SMS notifications for status changes and upcoming maintenance for specific products and clusters. 

You can also subscribe to webhook notifications to integrate with your monitoring systems. You will receive notifications for all components and clusters and can filter the information to fit your needs. 

To subscribe to webhooks, select "Subscribe to updates" and then the webhook option (<>). Specify the URL we should send the webhooks to and provide an email address if your endpoint fails. 

The table below lists the product IDs you can use to filter the notifications. 

For details about the format of the notifications, see https://support.atlassian.com/statuspage/docs/enable-webhook-notifications/

If you don't know which cluster your CDF project is on, contact Cognite Support or Customer Success.

 

Cluster names and product IDs

If you're subscribing to webhooks, use the values in the productIds column to filter the notifications.

ClusterName

ProductName

productId

 

ClusterName

ProductName

productId

EUR-C1

  Asset Data Insight

6svwrtsttljt

 

EUR-W1

  Asset Data Insight

0pqsmdrdtxhv

 

  Cognite API

sn3vc89yby6f

 

 

  Cognite API

k0742yz107q6

 

  Cognite BestDay

fzkwsvw1xzvt

 

 

  Cognite BestDay

pd9j9qz1jmzg

 

  Cognite Fusion

5kqm0rk1w2hp

 

 

  Cognite Fusion

brwz67zz9bxk

 

  Cognite Infield

hcc27ns3fl8p

 

 

  Cognite Infield

tpzkg3vdgn00

 

  Cognite Maintain

mlhdqmvmz14v

 

 

  Cognite Maintain

h6f7mv2tb5br

 

  Cognite Remote

rgrby28m49dc

 

 

  Cognite Remote

gl2kqp2qq94r

EUR-C2

  Asset Data Insight

24ft5srgdjr5

 

EUR-W2

  Asset Data Insight

t3vt8jvdvps1

 

  Cognite API

155p5x89yp60

 

 

  Cognite API

zwpqg85g66tx

 

  Cognite BestDay

nr797wy1wfn9

 

 

  Cognite BestDay

hp8ltv54fs5z

 

  Cognite Fusion

z1sdz38k59mc

 

 

  Cognite Fusion

tdqfbt9mt2dy

 

  Cognite Infield

6zxnpn1rcdgj

 

 

  Cognite Infield

tlq33x8w2l70

 

  Cognite Maintain

130hpszbpbfd

 

 

  Cognite Maintain

6m8qzp95bq86

 

  Cognite Remote

w8csf8rv45y2

 

 

  Cognite Remote

qc7ffg7f7qzb

EUR-C3

  Asset Data Insight

622twrd9scw0

 

EUR-W3

  Asset Data Insight

mzgrh4pfdy2n

 

  Cognite API

lgkwy89rgbq2

 

 

  Cognite API

lfb71tftk5jl

 

  Cognite BestDay

jbp48dwcz9g4

 

 

  Cognite BestDay

c7hdcnh8gfp9

 

  Cognite Fusion

bgmbdqb80nwg

 

 

  Cognite Fusion

dnd61mjk5bw5

 

  Cognite Infield

6c8pt779z4t2

 

 

  Cognite Infield

dv8sgtd3r0wx

 

  Cognite Maintain

6hlp7jckq498

 

 

  Cognite Maintain

2jh2j8x462s9

 

  Cognite Remote

tv1g2bqqgs78

 

 

  Cognite Remote

hl7bx83y0g1w

EUR-C4

  Asset Data Insight

dyx0g5xkl4b6

 

USA-E1

  Asset Data Insight

l5fd8bmdtswy

 

  Cognite API

0fbgbn2tmcr7

 

 

  Cognite API

vr52y15c4t3n

 

  Cognite BestDay

4zcdcxwdjpsv

 

 

  Cognite BestDay

9tf3vmg5nvny

 

  Cognite Fusion

b88cxy926rcg

 

 

  Cognite Fusion

gw1n2d7ckv1k

 

  Cognite Infield

xcmh8g1v10r6

 

 

  Cognite Infield

g1jpsdrlzqcz

 

  Cognite Maintain

vy6tzh2x1cv1

 

 

  Cognite Maintain

n1x7rtr05rjw

 

  Cognite Remote

p8pj8cpqxjxd

 

 

  Cognite Remote

nb4nm7fcgqn5

EUR-C5

  Asset Data Insight

4fgtzwlt0fkq

       

 

  Cognite API

jdwhh9fd08dv

       

 

  Cognite BestDay

k2n7jlk6dctm

       

 

  Cognite Fusion

92rkvf29dyqd

       

 

  Cognite Infield

2kp06t1lfyj3

       

 

  Cognite Maintain

x24jv1md79xd

       

 

  Cognite Remote

9dqkm8gc9t5y

       

EUR-C6

  Asset Data Insight

y1jclpdjc302

       

 

  Cognite API

jw26jfknf441

       

 

  Cognite BestDay

475wbsk5jwh8

       

 

  Cognite Fusion

j9gvt5ltdxrd

       

 

  Cognite Infield

x3nv4lc310p3

       

 

  Cognite Maintain

v3ky84jfwy5t

       

 

  Cognite Remote

lzcm2sbxwgs6

       

2 replies

The above table is missing the information for the EUR-N1 cluster.

 

EUR-N1  

Asset Data Insight     y1jclpdjc302

Cognite API            jw26jfknf441

Cognite BestDay        475wbsk5jwh8

Cognite Fusion         j9gvt5ltdxrd

Cognite Infield        x3nv4lc310p3

Cognite Maintain       v3ky84jfwy5t

Cognite Remote         lzcm2sbxwgs6

Discover               1qqv17pj520h

The webhooks that this article describes is no longer available. 

Cognite has changed supplier of the service powering the Service Status Page on https://status.cognite.com.   We are working with the new supplier to come back with guidance on how customers can implement a similar monitoring arrangement that this article describes.

The only alternative offered at this time is RSS/Atom feeds: 

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