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Hi all.

We’re working on defining KPIs to track our digitalization journey, and think that a KPI on the use and adoption of CDF as opposed to “the old way of doing things” would be useful. I’m posting here in an attempt to hear if the CDF customer community can provide inspiration for how to ensure success and good adoption of CDF among users. Does anyone have thoughts to share on their own metrics for CDF usage?

My thoughts so far are tracking the number of unique users logging in to Fusion/Charts, number of API calls against CDF, etc. Although I have not found any direct way as a customer to obtain this information. The Sessions API endpoint could possibly be a place to start?

And as a follow-up question; CDF usage in itself is a quite indirect metric on the digital maturity of the business, and on acheived value. My ideal goal would be to find a more direct higher level metric for the entire company, which is not as indirect as user log-ins, and also not as narrow as value obtained for a single use-case. Any thoughts on how to take CDF-related KPIs to this level?

 

Then I’d finally like to reiterate a feature request that I think could take us a bit further on this work:

  • It would be useful to have insight into metrics for our CDF resources. E.g. How often are certain data sets, time series, data models, etc. accessed. I think such a metric could fit well into the data catalog service in CDF, and it would be useful for our data product owners to assess the value of their products. 

 

Hey @Kristian Nymoen  Thanks again for your incredibly insightful post on this topic. I will let the other folks share their experiences but what we use on Charts to track usage is the the number of monthly active users on a customer basis that are unique but also timed at longer than atleast 5 mins as we believe that the actual use cases we cater to are typically in this range. We use mixpanel events internally to track these metrics internally. Maybe @gedi has some though on metrics in CDF overall ?

Hey @Kristian Nymoen  Thanks again for your incredibly insightful post on this topic. I will let the other folks share their experiences but what we use on Charts to track usage is the the number of monthly active users on a customer basis that are unique but also timed at longer than atleast 5 mins as we believe that the actual use cases we cater to are typically in this range. We use mixpanel events internally to track these metrics internally. Maybe @gedi has some though on metrics in CDF overall ?

Thanks @Arun Arunachalam. It would be useful to have access to such metrics for Charts, as well as Industrial Canvas and other services. Perhaps the Admin workspace in CDF could provide a selection of predefined metrics, and perhaps even stored in a predefined cdf_usage_metrics dataset such that we could interact with the data as we do with any other data in CDF. 

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