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getting access denied error while doing labs for Cognite Fundamentals course

  • 24 November 2022
  • 3 replies
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I was trying to complete the Cognite fundamental modules. I am getting the below access denied error only while doing the last 3 labs.

 

Could you please assist for the same?

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Best answer by Madina Kholmatova 24 November 2022, 11:15

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Userlevel 3
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Hi @Malik Ankita

Thank you for posting your question here. 

To understand the issue here, can you provide more details? Which lesson you are doing? Did you use the same email address to sign into CDF as you use to login to learn.cognite.com? Did you select the correct project, learn in this case? Did refresh help? Can you also try to login in incognito mode please? 

If these above don’t help, please provide some recording of your screen!
Best regards, 
Madina

To understand the issue here, can you provide more details? Which lesson you are doing? I am working on Cognite fundamentals module 7 lab exercise where we need to go to “Integrate staging area” as mentioned in steps  to upload CSV file. There I am getting to see the attached error as above.

Yes, I am trying to use the same email address for Cognite lab work, I am registered with learn.cognite.com to sign in to CDF. I tried to select the project as per guidelines in the manual and tried refreshing couple of times and working in Incognito as well didn’t helped much here. As getting the access denied error for same.

Please assist for next steps for resolution. Thanks!

Userlevel 3
Badge +2

Hi again @Malik Ankita , 

Thanks for sharing! I have forwarded the issue to our support team. They are looking into it and get back to you as soon as possible! 

Thank you for your patience! 

Best regards,
Madina

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