Hi @Niranjan Madhukar Karvekar,

Please refer to this document and inform me if you require additional assistance. 

Hi,

The mentioned document doesn’t have any steps of multifactor authentication. 

Hi @Niranjan Madhukar Karvekar,

Thank you for bringing the documentation matter to our attention. We will review the images and make the necessary changes before republishing the document.

Regards,
Dilini 

Hi

Can you please help to provide the QR code to scan so that I can setup MFA? Its missing in this doc.

https://cognite.zendesk.com/hc/en-us/articles/360019771298-How-to-Sign-up-for-Cognite-Hub

Hi @Niranjan Madhukar Karvekar , 

I’m sorry for the late response. I have reset your MFA. Can you  please try again to login to Cognite Hub. Then you will be redirected to the MFA setup screen. If you come across any issues, feel free to get back to us. The video here will also be helpful.

I’m looking forward to hearing from you.

Thanks @Mithila Jayalath . I can access hub and zendesk with MFA. I wanted to access azure portal as well with same method, but I don’t see that is working. In azure portal, organization name is “SLB by Cognite” which I am trying to access, we may need to reset MFA for that as well. Can you please confirm and do the needful? 

@Jason Dressel @STEWART WALLACE  will you be able to reset the MFA in “SLB by Cognite”?