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Cognite Function - Bad Gateway 502 Error

  • 26 August 2022
  • 1 reply
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As Requested Creating this new bug on cognite function.

Please assign this to below ids: 

ben.petree@cognite.com & philippe.bettler@cognite.com

@Ben Petree @Philippe Bettler 

Best answer by Carin Meems

Hi Sharath,

 

Thank you for reporting a bug. If I am correct, I believe there is already an existing ticket for this error (6326 in Zendesk), as you have reported this before, where we have asked you to provide a bit more information. Could you please have a look and reply to that ticket directly? If any escalation to engineering is necessary, Support will do so with the relevant people involved. 

If this is a different case, please let me know. 

Could I also ask you to report any bugs straight away to support@cognite.com in the future? You are welcome to CC anyone you would want to keep informed in any tickets you open with Support. 

 

Thank you,

 

Carin

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  • Seasoned Practitioner
  • 223 replies
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  • August 26, 2022

Hi Sharath,

 

Thank you for reporting a bug. If I am correct, I believe there is already an existing ticket for this error (6326 in Zendesk), as you have reported this before, where we have asked you to provide a bit more information. Could you please have a look and reply to that ticket directly? If any escalation to engineering is necessary, Support will do so with the relevant people involved. 

If this is a different case, please let me know. 

Could I also ask you to report any bugs straight away to support@cognite.com in the future? You are welcome to CC anyone you would want to keep informed in any tickets you open with Support. 

 

Thank you,

 

Carin


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