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Resent search items history cannot see in search option at Data explorer screen in CDF.
Hi Team,I am trying to login into Cognite Support Portal (https://cognite.zendesk.com/hc/en-us/requests/). I am not able to enable MFA for my account using Microsoft Authenticator. Please help me with the steps to do this.I am getting below window while trying to login, but not getting any code on my mobile Authenticator app.
Create assignment list of Assignees with Discipline Area while assigning checklist to user.
CDF - Multiple Events are not selectable in Events filters under Cognite Charts. Login to CDF UI Navigate to Data Explorer screen. Click on the Charts tab in menu bar Click on New Chart button. Click on the Events button on right side of the penal Click on Add Filter button Select the Asset e.g: ‘02-V-0203’ from Asset filter. Select Events under the Types filter. Expected Results: User should be able to select multiple Events under Type filter and Subtype filter.Observed Results: User can select one Event but not more than one under Type and Subtype filters.
Hyperlink in CDF is not navigate to right screen for the provided hyperlink. User will navigate to CDF by default screen not the intended hyper linke.g: https://oq.fusion.cognite.com/oq-test/explore/search/timeSeries?cluster=westeurope-1.cognitedata.com&env=westeurope-1&journey=timeSeries-114626196540160&q=separator
Descriptionopening the 3D model it would be good to be able to create annotations on where the specific job should occur in the field.Criticality asset should mark in red and show asset details to infield engineer.
Display events in Cognite Charts which does not have End time.Presently Events does not have End time will not display in Cognite Charts if user try to customize Timeseries for specific duration.Not showing the failures linked to the asset in Charts CDF view, not consistent with the linked failures in Data Explorer. Login to CDF UI Navigate to Data Explorer screen. Click on the Charts tab in menu bar Click on New Chart button. Search Time series name for e.g: FQI02005_M.TOTALIZERA.PV Click on the Time series button below the search field Select the check box of the time series FQI02005_M.TOTALIZERA.PV Click on the Events button on right side of the penal Click on Add Filter button Select the Asset ‘02-V-0203’ from Asset filter. Check Events under the Types filter. Expected Results: User should be able to see & select Events like ‘Failure’, Workorder', ‘MTBE’ etc events for Asset id 02-V-0203Actual Results: Alarm & Failure events not listed under types filter
The number of assets shown as linked to the file is not correct. The system is wrongly showing the number of assets linked in the file.And also Linked Asset to an asset count is wrong and same issue for linked files, linked time series, Linked events. These linked is different than directly linked items. (A) Linked (Files): this count means all decedent children of a given asset. (B) Directly linked (files): this count is the number of files that are connected directly to the asset. (C) The file count on top: This count may vary since there might be duplicated IDs amongst the different types - the total number is a distinct value. The linked assets are not relevant to the Asset which user try to refer and these Linked assets will not linked to the Asset.Directly linked assets are linked to the assets which user try to refer.User don't want to see linked asset tab in CDF because its doesn't have a meaningful assets linked to it, however Directly linked asset have meaningful tab and same
Description:Search results displays many fuzzy matches those not related to item which user try to retrieval.Steps to reproduce the issue: Login to CDF. Navigate to Data explorer screen. Click on Timeseries tab on the right side of the panel. Enter the search keyword FIT08006_D12.PV in search field. Expected results: The search results should display only data related to value/name in search field.Actual results: Search retrieves a very wide list of potential matches which not required, and it will confuse the users.
DescriptionAuthors name should be removed from Authors filter option under Files Filter at Data Explorer screen.Steps to reproduce the issue: Login to CDF UI. Navigate to Data Explorer screen. Select the data sets as Data sets: src:006:documentum:b60:ds and Data sets: src:005:file-ep:b60:ds. check the Authors Filter select under Files Filter option. Expected results: User should not see any Authors name under Authors filter.Actual results: There are many authors names are displaying under Authors filter and need to know where these are coming from.
This is Dilesha from the Cognite Support team. Thanks for reaching out to us. Could you please give us more context on this request with a screen recording? That would help us to understand your request clearly.No labeling on the 3D visualization, makes it difficult to identify the equipment.Login to Fusion Navigate to "Integrate" and then to "Setup 3D content" Select the 3D file that you need to contextualize Click on the contextualize button on the right-hand side(refer to the screenshot) Then, from the sidebar, search for the relevant asset, then click the add button. Select the relevant node and click the Create annotation button.
DescriptionAccess to the 3D should be enabled by searching for the tag in the main Data explorer screen and All resources tab . Click on Data Explorer tab. search for 02-V-0203 see all resources Expected Results:Searching for tag 02-V-0203, does not indicate existence of a 3D model in the main CDF Data explorer tab (count=0). No availability of 3D model in All Resources tab when the asset is selected. Not feasible to contextualize asset information in an easy manner without this 3D view becoming accessible in an easy manner. Actual Results: Access to the 3D should be enabled by searching for the tag in the main Data explorer screen and All resources tab .
CDF - Filter option is not working as expected under common filters at Data Explorer screen. Login to CDF Click on Data Explorer tab in CDF menu bar. Click on Files tab in right side of the panel. Set Data set as 'src:006:documentum:b60:ds under Common filters in left side of the screen. Select the check box ‘Before’ under common filters in left side of the penal. Click on the Calendar icon and set data as (e.g.) '10-01-2023' Expected results: Document ‘Amarjeet_Test_DT.docx’ should not display in results window because its created after the set date.Actual results: Document Amarjeet_Test_DT.docx is displaying in CDFNote Issue exists for all Date filters like Created time, updated time with Before, After, During in CDF, user want to know what date is used for filtering the documents in CDF with these filters.
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