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Cognite Function throwing - Time Out Error

  • 10 August 2022
  • 4 replies
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we are facing issues while using cognite functions. Throwing an error Time out. please find the below screenshot. We are facing this from 1hr. Function ID 2060650160785332.

This function was running successfully before this issue

Attached is the screenshot image.

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Best answer by Shehan Karunaratne 10 August 2022, 10:49

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Hi Kumar,

This was due to an incident which was impacted all the scheduled functions in some of the clusters. Our engineering team has fixed it now and please find our status page for more details.

 https://status.cognite.com/incidents/xyy7d4w9lsj1

 

Shehan.

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I am still seeing that Issue. please find the below Screenshot.

 

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And also while you create a ticket for  the same. could you also assign the ticket to the below emails ,where we can track the status.

morten.nesvik@cognitedata.com
ben.petree@cognitedata.com
philippe.bettler@cognitedata.com

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Hi Kumar, 

Thank you for reporting this issue. We’ve created a ticket and forward it to the support team, you will be notified by email with the ticket information. If you would like to report any issues/bugs you can also do it by sending an email to support@cognite.com , our 24/7 support team will be able to help you. 

Have a nice day.

Best regards,

Ana

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