Hi Team,
I am trying to login into Cognite Support Portal (https://cognite.zendesk.com/hc/en-us/requests/). I am not able to enable MFA for my account using Microsoft Authenticator. Please help me with the steps to do this.
I am getting below window while trying to login, but not getting any code on my mobile Authenticator app.
![](https://uploads-eu-west-1.insided.com/cognite-en/attachment/2ffc64e7-0606-43aa-8ef1-0c37cf5143e9.png)
Best answer by Dilini Fernando
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