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Not able to pass firewall check in Bootcamp preparation

  • 27 February 2023
  • 10 replies
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Course - CDF Enablement Bootcamp Preparation

Link -Firewall check (cognite.com)

Giving Not accessible to connections 

Attached the screenshot for reference.

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Best answer by hahmad1 27 February 2023, 21:47

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Indeed ‘portal.azure.com’ does not respond to ping, but the important part is that you have access through the web-page.

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yes I can access https://portal.azure.com via web page.

 

“ping -c 2 portal.azure.com” does not work.

 

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It looks like the site that is causing the problem is portal.azure.com, you could also try to access it through the webpage to verify access. Simply try  https://portal.azure.com

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Hello, I have tried to replicate the problem without success. However, could you please try to test using ‘ping’ command from the VM?
 

ping -c 2 ice-cream-factory.inso-internal.cognite.ai
ping -c 2 github.com
ping -c 2 portal.azure.com
ping -c 2 docs-bootcamp.app.cogniteapp.com

 

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I followed the above suggested setting for Network, the firewall check for all links passed except for the link “https://portal.azure.com”.  It just hang there not printing any message. 

I checked the link via Chrome, and it works fine.

Here is my network setting

 

Sofie Haug
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Thanks @vidhi.c.jain  and @hahmad1! I’ll forward this to the bootcamp instructors! 

 

Sofie | Cognite Academy
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Hi @hahmad1 and @Sofie Haug it seems above setting change has worked for me .Thanks  for your help :D

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Course - CDF Enablement Bootcamp Preparation

Link -Firewall check (cognite.com)

Giving Not accessible to connections 

Attached the screenshot for reference.

 

Hi @vidhi.c.jain, I think I found a workaround. Please change your network settings in VirtualBox to Bridged Adapter. Once I changed it, I was able to pass all the connections tests. 

@Sofie Haug You can ignore my previous post! However, do you or someone on your team understand the downstream effect of this setting? Unfortunately I am not a networking expert :(

but it seems to be working for now!

H
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Hi @vidhi.c.jain 

You probably need to check with your IT to verify if there are any firewall or proxy blocking access.

(because you should be able to access) 

 

Sofie

Hi Sofie, I am facing the same issue. What’s weird is, if I run the connection test outside of the Ubuntu environment, everything passes. In the ubuntu environment, I get the same output as Vidhi.

 

 

What’s also strange is, even if I access a basic website like www.google.com, in the ubuntu environment it shows as not secure. This is my first time using virtual box, but, perhaps there is a network setting or flag we need pass to the VM? TIA!

 

 

 

Sofie Haug
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Userlevel 3
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Hi @vidhi.c.jain 

You probably need to check with your IT to verify if there are any firewall or proxy blocking access.

(because you should be able to access) 

 

Sofie

Sofie | Cognite Academy

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